Determine type of services to be offered and implement operational procedures
Balance cash and complete balance sheets, cash reports and related forms
Organize and maintain inventory
Ensure health and safety regulations are followed
Leading/instructing individuals
Address customers' complaints or concerns
Provide customer service
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Standing for extended periods
Personal Suitability
Accurate
Client focus
Efficient interpersonal skills
Flexibility
Organized
Reliability
Team player
Ability to multitask
Support for Newcomers and Refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Youths
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Mature Workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)