Assistant Manager, Environmental Services

Salary

The salary range for this position is CAD $38.13/Hr. - CAD $54.82/Hr.

Job Summary

Come work as an Assistant Manager, Environmental Services with Vancouver Coastal Health (VCH)!

Reporting to the Manager, Environmental Services, the Assistant Manager is responsible for providing coordination and administration of all aspects related to environmental services which include housekeeping, pest management, sanitation services, refuse and solid waste disposal services, and waste water management, as well as supervision of staff for designated site(s) at Vancouver Coastal Health (VCH).

At VCH, a clean clinical environment extends from outpatient clinics to emergency departments or surgical suites, therefore this position requires knowledge of infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices, safety concerns, handling multiple waste streams and floor care, as well as the ability and skills to maintain consistency in performance.

Assists the Manager with program planning, implementation of best practices, new systems, policies and procedures, services delivery and evaluation. Investigates and resolves operational issues involving service level concerns or staff performance issues.

The position also participates in developing and monitoring the budget and assists the Manager in the monitoring, analysis, reporting of quality assurance and control initiatives for environmental services.

As an Assistant Manager, Environmental Services with Vancouver Coastal Health you will:

• Implement the day-to-day operations of environmental services for an assigned site or multiple sites and ensure effective services are implemented maintaining an overall effective forecasting and utilization of respective personnel and equipment.
• Contribute to the departmental strategic plan and related projects and initiatives by identifying goals and objectives for the portfolio providing feedback on activity levels and ensure services address established goals and objectives and meet organizational service requirements.
• Promote service excellence, evaluate operations and develop improvements in operating processes and equipment to maximize productivity, and service levels for designated site(s).
• Monitor the daily work activity of personnel within the assigned area to ensure compliance with safety procedures set by the department and regulatory agencies, such as WorkSafe BC (e.g., WHMIS).
• Supervise designated staff, schedule shifts, statutory holidays, vacations and relief, approve over-time and leaves of absence for staff.
• Assist the Manager in developing and monitoring the budget. Provide input into budget requirements and monitor expenditures by reviewing and verifying invoices.
• Work with the Manager to determine and implement best practices including conducting research as required.
• Assist with the development, monitoring and updating quality improvement initiatives to ensure service quality standards are maintained.
• Carry out responsibilities in accordance with health and safety requirements.
• Perform other related duties as assigned.

Qualifications

Education & Experience

• Diploma in Environmental Management, Business Administration, Hospitality or a related field. A minimum of five (5) years’ progressive leadership experience in housekeeping/environmental services in a hospital or similar large institutional environment, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Demonstrated knowledge of health facility support service operations including but not limited to housekeeping, infection prevention and control, basic microbiology, evidence-based cleaning and disinfection practices.
• Demonstrated ability to communicate effectively orally and in writing at various levels of the organization.
• Demonstrated ability to supervise and familiarity with working in a unionized environment.
• Demonstrated ability to resolve issues in a customer service environment, tactfully and equitably, with minimal supervision.
• Demonstrated analytical, problem solving and dispute resolution skills.
• Demonstrated ability to work effectively, both independently and as part of a team.
• Demonstrated ability to operate related equipment, including relevant computer applications.
• Physical ability to perform the duties of the position.

Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks.

Why Join Vancouver Coastal Health (VCH): VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.