Assistant F&B Manager

A structured Assistant Food & Beverage Manager role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Assistant Food & Beverage Manager is to assist the Beverage Manager in all details of the River Cree Resort & Casino F&B operations.

Reporting to the Beverage Manager, the Assistant Food & Beverage Manager will be responsible for the daily operations of the F&B Department within the Casino. May assist in duties including ordering inventory, inventory controls budgeting, and cash floats within each beverage location. He/she will provide direct guest, staff and management interface with regards to River Cree Resort & Casino F&B operations. The supervisor is responsible to work directly with the associates using a hands-on approach to management. Determine if any, appropriate situations to escalate further in the department.

• Actively promotes an environment conducive to high quality customer service and employee relations by being a positive leadership example.
• Responsible for scheduling, payroll, disciplinary actions, training and mentoring for staff of the F&B Department.
• Complete opening day and closing night procedures.
• Access and input minimal information into CASS.
• Ensure associates are ready for their shifts and are following policies on absenteeism and appearance standards. Document any discrepancies or violations of the standards and policies for the Manager’s review.
• Perform daily stand-ups and communicate the next day events to the following Shift Supervisor.
• Work with Marketing & Advertising to promote River Cree’s Beverage Outlets.
• Create, manage and implement Beverage departmental policies & procedures.
• Understand security requirements.
• Ensure maintenance of safety and sanitation standards and policies.
• Provide overall direction, coordination, and ongoing evaluation of operations.
• Understand basic asset management.
• Apply budgetary, projections, and cost control skills to the daily operations of the F&B Department as outlined by the Restaurant Manager.
• Assist with ongoing events.
• All other duties as assigned.
• Look out for the safety of yourself, co-workers and follow all Health and Safety requirements in the workplace.
• Use a "hands-on" approach to management.
• 3-4 years experience in the Food & Beverage Industry.
• 1-2 years demonstrated experience in management within the Food & Beverage or Nightclub Industry.
• Experience in a casino setting preferred.
• AGLC - Proserve/Protect preferred.
• Post secondary education in a related field preferred but not required.
• Training in management and employee development preferred but not required.
• Continuous training and education to keep abreast of changes in the industry and external environment.
• Excellent written and oral communication skills.
• Ability to meet deadlines in a rapidly changing business environment.
• Ability to work independently.
• Extensive food & beverage knowledge and ability to develop and apply practices, procedures, and principles in a casino environment.
• Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.
• Self-planning skills enough to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities.
• Developed judgment and problem-solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.
• Manage workload independently and work well in teams.
• Develop security and systems knowledge through on-the-job experience.
• Must display leadership skills, the ability to multi-task and adjust to multiple jurisdictions.
• Working knowledge of MS Word, MS Excel, MS PowerPoint.

The Schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.