Asset and Configuration Analyst

Current work authorization for Canada is required for all openings.

You will be working on a 100% remote schedule as part of Fidelity’s dynamic

working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You Will Do

As part of the Information Technology Division, the Asset and Configuration Analyst is responsible for providing analytical, operational, and administrative support to the IT asset management process. In this role you will be responsible for storing and maintaining accurate hardware and software licensing information in the system of record in order to address budgeting, compliance, inventory, and contract needs. This position also assists with the procurement activities related to acquiring IT assets.

Key Responsibilities

1. Monitor hardware and software inventory for all IT assets.
2. Updates and maintains records in the Asset Database from initial data capture of the asset through to its disposal.
3. Assess data accuracy and perform corrective action as required.
4. Monitor assets usage and produce accurate reporting.
5. Collaborate with the global team as required to maintain an accurate view of the Enterprise-Wide assets consumption.
6. Support with all required ITAM audit.
7. Highlight opportunities to target unused or restricted software for reclamation.
8. Establish areas of risk and/or potential software compliance issues.
9. Determine if available inventory can be allocated prior to initiating procurement activities.
10. Generate and track Purchase Orders for the acquisition of IT assets.
11. Collaborate with the Procurement and the Account Payable team.
12. Collaborate with the Desktop Support team on the End-User Technology assets refresh planning.

What We Are Looking For

• Initiative, organizational skills and ability to prioritize work.
• Analytical and decision-making skills with attention to detail.
• Excellent oral and written communication skills.
• Excellent interpersonal skills to build relationships with internal and external business partners and vendors.
• Ability to interpret data from a variety of sources.
• Knowledge of the concepts of risk assessment and analysis.
• Strong attention to details.

The Expertise You Bring

• College degree in Information Technology or equivalent experience.
• Completion of ITAM certificates (CHAMP, CHAM) and ITIL Foundation are an asset.
• 3 to 5 years in a similar role or with similar responsibilities.
• Capable of engaging effectively with individuals at all levels and across teams within the organization.
• Skilled at leading business conversations with stakeholders.
• 2+ years of hands-on working experience with the use of Request, Asset (hardware/software) and Reporting modules (i.e. ServiceNow SAM Pro, Flexera One etc.)
• 2+ years of hands-on working experience in using Microsoft Excel for advanced formulas and pivot tables.
• Experience with procurement activities and experience working with vendors.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options.
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy.
• Parental leave top-up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.