Applications Engineer, Retool

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

The Retool Support Engineering team’s mission is to ensure the reliability, scalability and availability of critical third party software that Robinhood depends on.

As an Applications Engineer, you will be responsible for supporting and maintaining the main platform built on Retool for managing customer data for various Robinhood products in real time. This includes partnering with cross-functional teams (Crypto, Fincrimes, Fraud and other organizational stakeholders) to assist with build and integrations. You will work to ensure that the platform is up to date and the architecture is aligned to strategic business initiatives, company goals, and the mission to democratize finance for all. This role is a great opportunity to join the team on the ground floor and help build, maintain and support the main platform for back office operation tooling in Robinhood.

What you’ll do

• Debug issues related to a new API connection from an App in Retool
• Debug issues with versioning, committing changes to Git etc.
• Admin User/User group access management
• Secrets and settings management
• Coordinate new feature requests for Retool
• Install, maintain and upgrade Retool infrastructure

What you bring

• 3+ years of experience in IT as an Application developer/support engineer
• Proven experience with maintaining and supporting cloud applications and platforms such as Google/AWS/Azure or Salesforce
• Ability to automate through scripting or coding to fill in reliability or scalability gaps
• Ability to find out-of-box solutions to best fit Robinhood’s needs.
• Excellent verbal and written communication skills with both engineering and non-engineering audiences with customer focus and problem-solving mentality.
• Self-starter with the ability to overcome all obstacles and challenges with little to no supervision.
• Experience working with teams across different offices and time zones.

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan.

Toronto, ON

$93,500 - $110,000 CAD

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.