Animal Bylaw Enforcement Officer

Please carefully read the entire job description and requirements.

We are currently seeking applicants for a full-time Animal Bylaw Enforcement Officer based in the City of Lethbridge. Our mission is to promote responsible pet ownership through education, community support, enforcement, and public service. It is imperative that candidates are able to demonstrate that they have the skills and experience to provide professional services to the public in alignment with our core values of pride, integrity, and compassion.

Animal Bylaw Enforcement Officers will typically be scheduled to work 5 days on, with 2 days off. Shift times will vary depending on operational needs and will require evening, weekend, and holiday coverage. This position will require 2 to 3 On-call nights per week where Enforcement Officers will respond to select urgent matters outside regular operating hours. This is a very fluid and fast-paced work environment and demands that candidates be flexible and motivated to go above and beyond.

Salary: To be determined based on experience and qualifications

Benefits options are available after the employment probationary period.

Job Duties:

1. Apprehend and impound stray, injured, and deceased domestic animals.
2. Apprehend, handle, and impound aggressive dogs.
3. Respond to and investigate animal bylaw complaints such as loose pets, animal attacks, and nuisance dogs. This includes collecting evidence such as witness statements.
4. Conduct proactive random patrols in a marked vehicle of neighborhoods to detect and deter animal-related bylaw issues.
5. Conduct random patrols by vehicle and on foot of parks and green spaces to ensure compliance with animal-related bylaws through education and enforcement.
6. Interview witnesses, take notes, and prepare reports.
7. Prepare, complete, and serve required documentation including warnings, violation tickets, and orders.
8. Coordinate with the prosecution and testify in court.
9. Maintain a high level of decorum, professionalism, and emotional control while handling complex, hostile, and dynamic situations.
10. Liaison with, and assist agencies such as police, emergency services, Alberta SPCA, AHS Public Health, Alberta Fish and Wildlife, and Community Peace Officers.

Additional Duties:

1. Assist with basic animal care needs at the animal shelter.
2. Assist with administrative tasks and other shelter operations including staffing the front desk and answering phones.
3. On a casual as-needed basis, Enforcement Officers may be required to handle and relocate trapped urban wildlife including skunks, raccoons, and porcupines.
4. Attend meetings and events for the purpose of community outreach and pet ownership education.
5. Ability to use a point-of-sale system for dog license registration and handle a cash float; as well as navigate and diligently enter and maintain information into a records management system.

Required Qualifications:

1. Must have a high school diploma or equivalent supplemented with post-secondary education in law enforcement or a combination of training and experience in a law enforcement/ public safety field.
2. Ability to obtain and hold a Bylaw Enforcement Officer appointment.
3. Must have a valid Alberta Class 5 Drivers License.
4. Understanding and ability to apprehend and handle domestic animals including animals that may be injured and aggressive.
5. Physically be able to conduct animal control-related activities including walking for patrols, and/or running, as well as picking up and moving large animals up to 100lbs.
6. Skilled in the ability to provide professional services using sound judgment and tact while dealing with the public.
7. Ability to work both in a team environment and independently.
8. Excellent oral and written communication with keen attention to detail.
9. Ability to problem solve and adapt to high-pressure and changing situations and be capable of self-starting tasks.
10. Ability to create and work through Word, Excel, and other Office programs.

Additional Assets:

1. Training and or experience in conflict resolution.
2. Working knowledge of the Municipal Government Act, POPA, Criminal Code, and Bylaws.
3. Experience or training in animal health and welfare.
4. Willingness to participate in training and team-building activities.
5. Volunteer experience or community involvement.
6. Appropriate and healthy stress management practices.

How to apply:

1. Interested applicants are invited to submit a cover letter and resume online only through this indeed ad.
2. Please note that only applicants selected for an interview and further screening will be contacted. No phone call inquiries will be taken regarding this position.
3. Submission of a clear Police Information Check and clean drivers' abstract upon offer of employment.

Job Type: Full-time

Pay: $2,900.00-$4,500.00 per month

Additional pay:

1. Bonus pay

Benefits:

1. Company events
2. Dental care
3. Disability insurance
4. Extended health care
5. Flexible schedule
6. Life insurance
7. On-site parking
8. Paid time off
9. Tuition reimbursement

Flexible language requirement:

1. French not required

Schedule:

1. 8 hour shift
2. Day shift
3. Evening shift
4. Holidays
5. Monday to Friday
6. On call
7. Overtime
8. Weekends as needed

Ability to commute/relocate:

1. Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Experience:

1. Public safety/ Enforcement: 2 years (required)

Work Location: In person

Application deadline: 2025-01-10