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Job Description
Description
The Analyst, Technology Security Operations will play a critical role in ensuring the security and integrity of our IT infrastructure. This position will assist in the administration and monitoring of security systems across a range of platforms and services, with a focus on Identity and Access Management (IAM), Endpoint Detection and Response (EDR), email and web security, security awareness, and general security event monitoring.
The ideal candidate will be a proactive, detail-oriented, and collaborative professional who can effectively assist in protecting the organization's assets from cyber threats and ensuring the smooth operation of security tools and processes.
Key Responsibilities
- Identity and Access Management (IAM):
• Assist in the administration and maintenance of IAM systems (e.g., Okta, Entra ID).
• Perform user provisioning, de-provisioning, and access reviews to ensure appropriate access levels.
• Troubleshoot IAM-related issues and provide end-user support to resolve access challenges.
• Assist in audits and compliance efforts related to identity and access management.
- Endpoint Detection and Response (EDR):
• Monitor security alerts generated by EDR tools and identify potential threats.
• Respond promptly to security incidents, assisting in containment and remediation efforts.
• Analyze threat intelligence feeds to identify emerging security threats and vulnerabilities.
• Collaborate with other teams to enhance the detection and response capabilities of EDR tools.
- Email and Web Security:
• Administer and monitor email security gateways and web filtering systems to prevent threats such as phishing and malware.
• Investigate and respond to email-borne security incidents, including phishing attempts.
• Assist in developing and implementing security policies related to email and web usage.
• Work to improve the security posture of email communications and internet access across the organization.
- Security Awareness:
• Assist in the development and delivery of security awareness training programs to employees.
• Promote the adoption of security best practices and a security-conscious culture within the organization.
• Track training completion rates and provide reporting on the effectiveness of security awareness initiatives.
- Security Event Monitoring:
• Continuously monitor security logs to identify potential suspicious activity.
• Conduct proactive threat hunting activities to identify hidden risks and vulnerabilities.
• Assist in the creation and fine-tuning of security monitoring rules to improve threat detection capabilities.
• Ensure timely escalation and resolution of identified security events.
- General Security Support:
• Provide general security support to internal teams and end-users, addressing security concerns and providing guidance.
• Participate in internal security audits, assessments, and penetration tests.
• Assist in the implementation of security controls, frameworks, and best practices.
• Collaborate with other IT teams to ensure security policies and procedures are effectively applied.
Qualifications
- Education: Bachelor’s degree in Information Security, Computer Science, or a related field, or equivalent work experience.
- Experience:
• At least 3 years of experience in a cybersecurity or IT security role.
• Hands-on experience with IAM systems such as Okta, Entra ID, or similar platforms.
• Familiarity with Endpoint Detection and Response (EDR) tools and their operational use.
• Basic understanding of email security systems (e.g., anti-phishing, anti-malware) and web filtering technologies.
• Experience with security awareness programs or training initiatives is a plus.
• Exposure to security monitoring, threat hunting, and log analysis using SIEM tools (e.g., Splunk, LogRhythm) is preferred.
- Soft Skills:
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, with the ability to explain complex security concepts to non-technical stakeholders.
• Detail-oriented with strong analytical skills and the ability to prioritize tasks in a fast-paced environment.
• Strong collaboration skills, able to work effectively with cross-functional teams.
• Ability to adapt to evolving security threats and changing organizational needs.
POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment
Reports to: Sr Manager Technology Security
Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to purolator.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.