Job Type: Employee
Duration in Months (for fixed-term jobs): 10
Job Family: Business Development
# of Open Positions: 1
Faculty/Service - Department: CO-OP, Employer & Business Development, Science/Engineering
Campus: Main Campus
Union Affiliation: SSUO
Date Posted: octobre 31, 2024
Applications must be received BEFORE: novembre 08, 2024
Hours per week: 35
Salary Grade: SSUO Grade 09
Salary Range: $69,478.00 - $87,764.00
Position Purpose:
Manage an account base of engaged CO-OP employers by supporting operations related to sourcing prospective employers, following up on new job leads in targeted industry sectors and reporting job-development progress on a regular basis to help develop new job opportunities for the CO-OP Program.
Collaborate with the Senior Administrators, Career and Employment, and Intermediate Specialists, Business Development and Partnerships, during peak periods to support operations, maintain service levels, and maximize placement-process results.
Act as a uOttawa Ambassador with potential and current employers to promote the image of the University and the CO-OP Program.
In this role, your responsibilities will include:
- Coordination of placements: Coordinates the full CO-OP Placement Operations for an engaged set of CO-OP employers to ensure excellent customer service and support in hiring CO-OP students and acts as back-up for Intermediate Specialists, Business Development and Partnerships and Senior Administrators, Career and Employment when needed, ensuring smooth placement processes. Shares tasks and covers for other Analysts, Business Development and Partnerships who could be temporarily assigned to other teams.
- Programs and Portfolio Management: Plans, schedules and executes CO-OP student mid-term evaluations within the timeframe provided while gathering intel on trends within those accounts. Updates the database with relevant and useful information to facilitate business continuity when others replace you.
- Account Management: Maintains and grows a small portfolio of CO-OP employers that might require particular attention and “out-of-the box” initiatives to sustain their growth. Works with various students and team members to assist our team of Intermediate Specialists, Business Development and Partnerships with their account maintenance and clean-up of the database.
- Business Development: Works with various students and team members to assist our team of Intermediate Specialists, Business Development and Partnerships with their business development strategies including market research to source potential employers and job opportunities suitable for the program. Initiates current and develops new promotional campaigns to assist the team designed to increase the number of employers that hire. Promotes the program in order to secure job opportunities from prospective & existing employers through emails, cold calls, and social media by passing on job leads to Intermediate Specialists, Business Development and Partnerships when appropriate. Maps and conducts research to source potential partners and community engagement placements and initiatives suitable for our existing and new programs and secure relevant experiential learning opportunities for students.
- Outreach, Networking, and Knowledge Management: Attends and participates in trade shows, career fairs, networking, and other related events to gather new business and promote the CO-OP program and our other forms of experiential learning available to our community partners. Keeps current on industry and job market trends and updates team accordingly. Develops new leads and updates our database (CRM) with relevant information.
What you will bring:
- Knowledge of business development and account management principles normally acquired through a university degree in a related discipline or an equivalent combination of education and work experience.
- Minimum of 2 years of demonstrated experience in a similar role. Related Work Integrated Learning / CO-OP or marketing experience (an asset).
- Experience using Customer Relation Management (CRM) tools and proficient in Excel.
- Ability to work effectively under pressure in a team environment where priorities change often.
- Experience organizing and prioritizing work in relation to tight deadlines.
- Strong analytical skills and experience in conducting market research and reporting.
- Excellent interpersonal and customer service skills, enthusiastic, proactive, and motivated in following up with employers.
- Ability to be thorough, accurate, and have a high level of attention to detail.
- Superior communications skills, verbally and in writing. Ease at public speaking and ability to present in both official languages.
- Computer experience with Microsoft Office, Internet Research with good email management skills.
- Bilingualism- French and English (spoken and written).
Key Competencies at uOttawa:
- Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
- Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
- Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
- Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork, and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women, and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment, and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.