AML Manager

Job Description

Manage a group of AML Analysts/Investigators by providing direction, setting goals, evaluating results, conducting performance management reviews, and ensuring that overall departmental goals are attained.
Oversee alert management and distribution in accordance with priority set by the GAML.
Ensure that ongoing activities are performed according to established policies and procedures. Support the development of group policies and procedures and assist staff with questions and issues as necessary.
Oversee the team with functional diversity, completing high volume and medium-to-high-complexity investigations. Process transactions and activities across multiple systems and business segments. This includes quality assurance activities of the work done by colleagues and/or team members and working on measures to reduce error/quality issues across the team and/or process.
Act as a key liaison with partners and external groups and provide subject matter expertise at the department level.
Serve as key contact for issues/risks/exceptions that are raised and require resolution.
Monitor service and control standards against overall business/department objectives.
Build and maintain positive and productive working relationships with internal and external partners.
Work closely with key business leaders to develop business plans, ensuring optimal use of resources.
Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise.
Lead or contribute to cross-functional/enterprise initiatives as an organizational or subject matter expert, helping to identify risk and provide guidance for complex situations.
Identify process efficiency opportunities and drive change management activities to deliver operational efficiencies in line with organizational/business objectives.
Act as a brand ambassador for your business area/function, both internally and externally.

Minimum Requirements

Undergraduate degree preferred.
Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Financial Crime Specialist (CFCS) designation would be considered an asset.
Five (5) or more years of relevant experience.
Prior people manager experience required.
Experience in implementing and leading change management initiatives within operations, driving and delivering process efficiencies.
Expert level professional role requiring in-depth AML knowledge/expertise. Experience in risk rating and AML typologies including working AML knowledge of border-related areas.
Relevant knowledge of AML operations, regulatory reporting, standards, procedures, laws, rules, regulations, and trends will be an asset.
Strong Microsoft Office skillset is required, particularly in Excel, Word, and PowerPoint.
Skill in mentoring, coaching, and performance management.
Ability to analyze, research, organize, and prioritize work while meeting multiple deadlines, reporting requirements, and timely management of high-volume activities.
Ability to work independently, making decisions and managing deadlines while multi-tasking between different projects.
Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
Ability to collaborate and build positive relationships.

Nice to Have Skills & Experience

- Category 1 banking experience

Benefits

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.