Airport Operations Analyst

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach—but we don’t take ourselves too seriously.

Your Team

Join the Airports team at Flair, where data-driven insights shape operational excellence. The Airport Operations Analyst is responsible for operational data analytics, performance reporting, and research to support airport operations programs and strategy.

This role analyzes key performance metrics, identifies operational inefficiencies, and provides data-driven recommendations to enhance efficiency, safety, and compliance. Working closely with cross-functional teams, the Airport Operations Analyst helps optimize processes, improve resource allocation, and support strategic decision-making, ensuring continuous improvement across airport operations.

This role is based on-site at our Vancouver, BC (YVR) office.

A Day In The Life

• Collect and analyze operational data related to aircraft, passenger, and baggage flow to assess airport performance against service level targets.
• Design and implement key performance indicators (KPIs) to drive improvements across all airport processes and systems, including safety.
• Use predictive analytics to anticipate delays and mitigate disruptions, ensuring proactive operational adjustments.
• Analyze data on check-in processing, boarding times, and delays to identify trends and develop solutions to enhance customer satisfaction and on-time performance.
• Develop automated reporting tools to support real-time decision-making and improve operational responsiveness.
• Conduct root cause analysis for operational failures and recommend corrective actions to prevent recurrence.
• Support the development and execution of operational strategies to optimize airport efficiency and resource utilization.
• Collaborate with internal teams and external stakeholders to address operational challenges and improve overall performance.
• Monitor compliance with regulatory requirements and internal policies, providing insights to support decision-making.
• Collect data and considerations to conduct cost-benefit analysis to support business decision-making.
• Prepare reports and dashboards to communicate findings and recommendations to leadership.
• Perform other duties as assigned.
  
  

What You Bring To The Role

The preferred candidate should exemplify Flair's core values of respect, honesty, accountability, and efficiency while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

• Education:
• Bachelor’s degree in aviation management, Business, Data Analytics, or a related field.
• Experience:
• Minimum of 2 years of experience in airport operations, operational analytics, or a related field.
• Experience in data analysis, reporting, and process improvement within an aviation environment is preferred.
• Experience developing frameworks required to establish actionable KPIs is an asset.
• Familiarity with predictive analytics and data-driven decision-making in an operational setting.
• Experience working with operational performance metrics related to customer flow, baggage handling, and aircraft turnaround times.
• Exposure to airport regulatory requirements, compliance standards, and industry best practices.
• Skills and Abilities:
• Innate ability to listen, learn and grow skills and competencies with a continuous improvement mindset.
• Strong analytical and problem-solving skills, with the ability to interpret complex operational data.
• Proficiency in data analysis tools such as Excel, Power BI, Tableau, and SQL.
• Excellent organizational skills and attention to detail when managing large sets of data.
• Ability to work collaboratively with cross-functional teams in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to present data-driven insights clearly to stakeholders.
• Adaptability and flexibility to respond to dynamic operational challenges.
• Critical thinking skills to develop and implement actionable solutions to operational issues.
• Requirements:
• Clear criminal record check and satisfactory references.
• Must be legally eligible to work in Canada without restriction.
  

Why You’ll Love Working Here

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Benefits

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well-being—because when you’re at your best, so are we. This benefits package includes:

• Comprehensive Salary– A salary that reflects your experience and contributions.
• Comprehensive Benefits – Competitive medical and dental coverage, disability insurance, life insurance, and an employee & family assistance program.
• Retirement Savings – A pension plan with employer-matched contributions.
• Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.
  
  

If you’re ready to join a team that’s bold, innovative, and fun, we want to hear from you!

Your Career, Your Journey—Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to reviewing your application.

Apply by: April 18, 2025

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com