Adobe DevOps

The Adobe DevOps Specialist will design, implement, and optimize Adobe CX solutions, including Adobe Journey Optimizer (AJO) and Adobe Campaign, to deliver personalized customer experiences and real-time offer management. Based in Mississauga, this role requires expertise in Adobe platforms, marketing technologies, and system integrations to support seamless customer journeys.

Location:

• Mississauga (L4W 5S7)

Responsibilities:

Adobe CX Solutions Implementation:

• Successfully implement Adobe CX solutions tailored to client requirements, including Adobe Journey Optimizer (AJO) and Adobe Campaign.
• Lead development and support activities to align with business objectives and technical requirements.

System Integration and Optimization:

• Oversee the implementation and integration of Adobe solutions with existing systems, ensuring optimal performance and security compliance.
• Work with IT and development teams to ensure smooth integration and troubleshoot technical challenges.

Technical Leadership and Support:

• Provide technical support to project teams, including conducting code reviews.
• Monitor team progress in implementing Adobe solutions and platforms.

Business Analysis and Collaboration:

• Conduct comprehensive business analysis to guide the technical design and development of systems aligned with client requirements.
• Collaborate with internal teams and vendor partners to design and deliver tailored solutions.

Digital Strategy and Performance:

• Optimize system performance, implement security measures, and ensure compliance with regulatory requirements.
• Lead workshops to define and prioritize client requirements and capabilities, while suggesting best practices.

Requirements:

Core Expertise:

• 5+ years of experience in data architecture, integration, API management, and cross-platform activation.
• Proficiency in Adobe Journey Optimizer (AJO) and Adobe Campaign Builder.
• Proven ability to design and optimize business processes and integrate disparate systems.

Technical Skills:

• Knowledge of web technologies: HTML5, JavaScript, XML, Java, WCM, OSGi, REST, GraphQL, Web Analytics, Single Page Applications.
• Understanding of Digital Experience platform landscape and relevant use cases for digital strategies.

Certifications (Preferred):

• Adobe Journey Optimizer (AJO).
• Adobe Campaign Builder.
• Customer Journey Analytics and Offer Decisioning Engine.

Soft Skills:

• Excellent problem-solving, communication, and project management skills.
• Ability to lead workshops and visually and verbally guide stakeholders through technical concepts.

Skills Summary:

• Adobe CX Expertise: AJO, Adobe Campaign Builder, CX solutions.
• Integration and Architecture: Data architecture, API management, cross-platform activation.
• Web Technologies: HTML5, JavaScript, REST, GraphQL, Single Page Applications.
• Certifications (Preferred): Adobe Journey Optimizer, Adobe Campaign Builder.
• Soft Skills: Workshop facilitation, communication, problem-solving, project management.
• Digital Strategies: Knowledge of Digital Experience platforms and implementations.

The pay range that the employer in good faith reasonably expects to pay for this position is $46.23/hour - $72.23/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.