Admission Coordinator

Our Company

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual, and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We’re looking for an Admission Coordinator to join our team.

Admissions Coordinator - Hospice - FT - Mon-Fri - 8a-5p

- LPN Preferred.

You will report directly to the Executive Director. You will be responsible for the timely admission of all patients to the program and serve as the lead coordinator of all patient admissions activity.

Responsibilities:

• Contact the patient and family within 1 hour of referral, and coordinate all admissions within the 3-hour admission commitment.
• Process referrals by obtaining sufficient admission and insurance information to ensure appropriate and timely admission of patients.
• Participate as a member of the marketing team by actively seeking new referral sources, developing and maintaining positive relationships with referral sources, and assisting in developing strategies and plans for site and company growth.
• Ensure maximum reimbursement through initial payer source, benefits, and eligibility verification, authorization processes, and accurate data entry into the company computer system. Complete required payer source verification forms.
• Provide accurate insurance and admission information to admission staff to ensure appropriate disclosure of rights and responsibilities, financial liabilities, and benefit plan details to patients and their families.
• Provide Billing Coordinator, or designee, with insurance and billing documentation as needed for final confirmation prior to admission and/or submission of bill.

About You

• High school diploma or equivalent with customer service experience required.
• Strong communication, organization, negotiation, and public relation skills; proficient with PC including the MS suite of products.
• Hospice or medical office experience preferred.
• LPN/LV certification or Bachelor’s degree in business, social work, psychology, or nursing, or equivalent business experience preferred.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO.
• Opportunity to Participate In a Fleet Program.
• Competitive Salaries.
• Mileage Reimbursement.
• Professional Growth and Development Opportunities.

Legalese

• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state-specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug-free workplace.