Administrator, Contracts

Overview

When you join Kyocera Document Solutions America, Inc., you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being.” Through this Philosophy, our employees are passionate about providing best-in-class customer service through efficiency, accountability, and a sense of urgency, all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified as a Great Place to Work since 2021. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do, and enjoy the people they work with.

As a Contract Administrator, you will be responsible for collecting meters and billing CPC usage per customer agreements. Additional responsibilities will include auditing contract setups, CPC rate escalations, and correction of meter billing, as well as supporting customers and the team with concerns and questions related to contract billing.

Responsibilities

1. Maintain all cycles and process all maintenance agreement invoicing.
2. Set up new contracts.
3. Run meter reports for meter collection; assist in meter entry into Eautomate as needed.
4. Validate entered meters, estimate uncollected meters as needed.
5. Process all contract billing and mail out contract invoices.
6. Set up new equipment and customers into Eautomate as needed.
7. Process all customer name, location, and address changes.
8. Reconcile National Accounts credit memo to Eautomate billings monthly.
9. Respond to customer inquiries as needed regarding contract billing questions.
10. Set up new inter-territorial agreements with third parties.
11. Review and approve all inter-territorial bills received for AP processing.

Qualifications

1. High School Diploma or General Education Degree (GED).
2. One-year prior industry-related experience.
3. Ability to read and comprehend simple instructions, short correspondence, and memos.
4. Ability to write simple correspondence.
5. Ability to apply common sense understanding to carry out detailed written or oral instructions.
6. Ability to deal with problems involving a few concrete variables in standardized situations.
7. Basic computer skills, including knowledge of MS Outlook, Word, and Excel.

Note: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental, and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.