Administrative Technician- Philanthropy

Company Overview

Shriners Hospitals for Children - Canada provides ultra-specialized short-term orthopedic care to children in Quebec, other Canadian provinces, the United States and around the world. Affiliated with the Réseau universitaire intégré de santé et service sociaux McGill (RUISSS), the hospital promotes excellence and innovation in care, teaching and research. Working at Shriners Hospitals for Children - Canada means working in a patient and family centered care environment where there are many opportunities for professional development. You will work in an innovative, creative and multidisciplinary environment focused on improving the quality of life of children and their families. With its committed and dedicated staff, Shriners Hospitals for Children - Canada has been helping children reach their full potential for over 90 years.

Job Overview

Salary: $26.38 to $35.22 per hour (35 h/w)

Full-time permanent position

We are currently looking for an Administrative Technician to work with our team in the Office of Philanthropy.

Reporting to the Director, Office of Philanthropy, the administrative technician supports the philanthropic efforts of Shriners Hospitals for Children - Canada by providing administrative, logistical, and project-based assistance to the philanthropy team. This role plays a vital part in ensuring the success of various fundraising initiatives, donor relations, and fundraising events, contributing to the hospital’s mission of providing exceptional world-class specialty care to children across Canada and around the world.

Responsibilities

Donor Relations (40%):

• Respond to donor inquiries via phone, email, and mail, ensuring timely and professional communication.
• Conduct hospital tours and serve as the primary point of contact for gift-in-kind donations.
• Assist philanthropy team members with donor prospect identification, research, cultivation, solicitation and stewardship.
• Support donor stewardship activities, including thank-you calls, personalized letters, and tracking touchpoints in CRM.
• Contribute to annual giving, major gifts, and planned giving campaigns by coordinating mailings, tracking campaign progress, and assisting with donor outreach.
• Help create compelling fundraising materials, such as brochures, invitations, and online content.
• Monitor and track online donations and campaign performance metrics.

Event logistics and administrative support (30%):

• Assist in the administrative aspect of planning and executing fundraising events, such as galas, golf tournaments, and donor appreciation evenings.
• Support Fundraising Event Specialist with third-party fundraising event logistics and panorama portal maintenance; editing auto-reply emails, sharing ‘proud supporter’ Canadian package, ensuring third-party event compliance, supporting third-party event supporter donation page.
• Manage solicitation (relationships) and tracking of event auction items.

Administrative Support (30%):

• Prepare acknowledgment letters, tax receipts, and other correspondence in a timely manner.
• Oversee online donation pages and overall day to day inquiries on platform.
• Generate reports, mailing lists, and other materials for fundraising activities as needed.
• Draft donor correspondence, prepare reports and presentations, and support the creation of newsletters, publications, digital content, and printed fundraising materials in collaboration with the Marketing and Communications team.
• Provide comprehensive support to the Director of Philanthropy, including maintaining files, scheduling meetings, preparing agendas, recording and distributing minutes, completing expense reports, and coordinating travel.
• Maintain accurate and up-to-date donor and prospect records in the fundraising database.

Qualifications

• DEC in administration or equivalent; or a certificate of college studies in Administrative Techniques after having acquired relevant experience.
• Bachelor’s degree in business, communications, or a related field, or equivalent experience an asset.
• 1–2 years of experience in fundraising, event planning, or administrative support (experience in a healthcare or nonprofit environment is an asset).
• Proficiency in Microsoft Office Suite and donor management software.
• Strong organizational and time management skills with keen attention to detail.
• Excellent written and verbal communication skills in French and English.
• Ability to handle sensitive information with confidentiality and professionalism.
• Passion for the mission of Shriners Hospitals for Children - Canada.

Working Conditions

• Flexibility to work occasional evenings and weekends for events.
• Occasional travel may be required for donor meetings, events, and professional development opportunities.
• Ability to lift up to 20 lbs for event setup and logistics.

You will benefit from the same conditions of the health and social services public sector, including a pension plan (RREGOP), 13 statutory holidays per year, 9.6 sick days per year, group insurance, 4 weeks' vacation after one year, and an employee assistance program. In addition, you'll enjoy free parking (under certain conditions) or a discount for using public transport (Opus card), support for work-life balance, an affordable cafeteria, a gym, a corporate discount program and a social club.

Would you like to work with us? Apply now! We thank all those who apply. However, only those who are selected will be contacted.