Administrative Technician (Continuing Education)

Job Title

Administrative Technician (Continuing Education)

Reference Number

S-24-25-3556

Job Category (Job Alert)

Administration

Department

Continuing Education and Community Services

Services

Continuing Education

Immediate Supervisor's Name

Rowena Selby

Position Status

Regular Full-time

Length Of The Contract

Permanent

Work Location

Vanier College

Work Schedule

Mon - Fri, 8:30 a.m. - 4:30 p.m. (35 hrs/week)

External Posting Start Date

2025-04-04

External Posting End Date And Time

2025-04-17 17:00

Salary Scale

$27.07 - $36.14

Expected Start Date

2025-05-12

Description

Reporting to the International Coordinator, the Administration Technician is the main point person for all international and other student enquiries, from the application to graduation stages, including admission processes and issues, registration and class schedules, student academic and cultural concerns, health insurance, etc.

More Specifically, But Not Limited To, The Administrative Technician

1. Provides direct assistance and information to prospective and current students, involving answering specific inquiries by phone, email, Teams, or in person;
2. Instructs and supports candidates on correct application procedures, requirements and restrictions for completion of application processes;
3. Informs students about mandatory health insurance and ensures that all students are registered;
4. Communicates with students in relation to tuition, payment agreements and insurance;
5. Refers current students requiring social, cultural, financial, immigration and academic-related support to other Vanier and external support services;
6. Provides students with schedules, course materials, course information, and the organization of learning activities;
7. Supports students with French-language requirements and resources;
8. Ensures students are fully informed of graduation-related requirements and procedures;
9. Provides students with support letters and information regarding fees and refunds;
10. Prepares and provides students with information on events and activities;
11. Organizes and provides student activity logistics and information, including student orientation, external trips and workshops;
12. Participates in the accounting process and liaising with the Finance department for the monitoring of budgets;
13. Creates, reviews and updates application and admission procedures, in consultation with the Registrar’s Office;
14. Supports student success through the collection of course data for analysis in order to fully respond to student needs;
15. Collaborates with the Continuing Education team and other departments to ensure student success;
16. Any other tasks as required by the department.

Classification: Technicien ou technicienne en administration (Administration Technician)

Requirements

Qualifications:

• In the administration field, have a diploma of college studies (DEC) in administration with an appropriate specialty or, in the office automation field, a diploma of college studies (DEC) in office automation with an appropriate specialty or, a diploma or an attestation of studies which is recognized as equivalent by the competent authority.

Conditions Related To The Specific Position

• Ability to manage and prioritize tasks in a fast-paced, changing environment;
• Ability to collaborate with colleagues and patrons and to work as part of a team;
• Strong customer service and student-service oriented approach;
• Strong organizational and human relations skills;
• Strong intercultural awareness and experience working with people of diverse backgrounds;
• Intermediate knowledge of Microsoft Word and Excel (to be tested);
• Excellent English oral and written communication skills (to be tested);
• Strong French oral and written communication skills (to be tested);
• Aptitude for working with detailed information (to be tested);
• Knowledge of a third language, preferably, Hindi, Mandarin or Spanish, is an asset.

Required Tests

Comments :

If your work experience has changed since your last visit, please be sure to attach a new resume.

Note that a cover letter is mandatory, please be sure to attach yours.

If you are applying on a mobile device (smartphone, tablet), you will receive an acknowledgment email asking you to go update your file by attaching your CV in order for your application to be considered.

We thank all those who apply, however only those selected for an interview will be contacted.