Administrative Assistant

About West Coast Gifts

West Coast Gifts is Canada’s leading designer, manufacturer, and distributor of award-winning glass pipes, vaporizers, and smoking accessories for cannabis enthusiasts. With over 5,000 products, we pride ourselves on competitive pricing, fast shipping, and exceptional customer service. If you're eager to contribute to an exciting, evolving industry in a collaborative and progressive environment, West Coast Gifts is the perfect fit for you.

Why Work at West Coast Gifts?

1. Competitive salary.
2. Bonus opportunities.
3. Comprehensive benefits package, including supplemental medical and dental insurance.
4. Paid time off.
5. 20% team member discount.
6. Casual dress code.
7. Company-sponsored lunches.
8. Dog-friendly office.
9. Supportive and collaborative team culture.
10. Comprehensive training and development opportunities.
11. Strong commitment to internal promotions and career growth.

Position Overview

We are seeking a motivated Administrative Assistant to join our dynamic team. The Administrative Assistant is responsible for supporting the seamless execution of the day-to-day operations in the office. They support staff and customers by answering and directing incoming phone calls and emails, ordering office supplies, managing incoming shipment logistics, communicating with vendors and transportation carriers, and performing other general administrative support tasks and errands, as required. Clear and professional communication is essential to the success of this role.

Key Responsibilities

1. Provide general day-to-day administrative support. This includes booking travel arrangements, filing and archiving documents, scheduling meetings, and interoffice correspondence.
2. Ensure all office common spaces are clean, organized, and fully stocked with all required supplies, maintaining stock and reordering as required.
3. Support all internal and external communication in a polite and professional manner, by handling incoming phone calls, voice mail messages, mail, and email, and serve as the first point of contact for customer service by answering general customer questions and directing queries to relevant departments as appropriate.
4. Assist the Purchasing department with vendor communication in regards to incoming orders. Schedule incoming and outgoing shipments to support warehouse workflow.
5. Set up new items and create Purchase Orders in SAP ERP system.
6. Monitor competitor pricing and industry market trends.
7. Organize company lunches and snacks/beverages for our company-wide Town Hall meetings.
8. Serve as Executive Assistant, completing personal, as well as work-related tasks as needed.
9. Provide administrative support to other departments as needed.

Required Skills And Qualifications

1. Strong organizational skills.
2. A valid driver’s license and a clean driving record is a must. Please note candidates without a valid BC driver's license will not be considered for this role.
3. 2+ years experience as an Administrative Assistant or in another relevant administrative support role.
4. Detail-oriented.
5. Intermediate Excel skills.
6. Strong analytical abilities.
7. 1-2 years of ERP experience (SAP preferred).
8. Ability to multitask and prioritize effectively under tight deadlines.
9. Excellent verbal and written communication skills.
10. Positive and enthusiastic attitude.
11. Quick learner with strong vendor/customer relationship skills.

How To Apply

If you believe you’d be a great fit for our team, please submit your resume and cover letter. We can’t wait to meet you and learn why you’re excited to join West Coast Gifts!