Administrative Assistant

Are you an organized, proactive, and detail-oriented individual with a passion for helping others during challenging times? Pack On The Go, a leading moving, storage, and contents restoration company, is looking for a Project Coordinator / Administrative Assistant to join our team.

About Us:

For 20 years, Pack On The Go has been dedicated to changing lives by protecting and restoring personal possessions. We help our clients navigate difficult times by putting their lives back together—one box at a time.

Position Overview:

The Project Coordinator / Administrative Assistant will be key in supporting our operations, sales, and estimation team. You’ll ensure projects run smoothly by coordinating schedules, communicating with clients and team members, and managing administrative tasks. This role is perfect for someone who thrives in a fast-paced environment and enjoys juggling multiple responsibilities.

What We Offer:

• Competitive pay and benefits.
• Opportunities for growth within the company.
• A supportive team environment.
• The chance to make a meaningful impact in people’s lives.

Key Responsibilities:

• Coordinate and schedule project timelines, tasks, and resources.
• Act as a primary point of contact for clients, providing updates and ensuring exceptional customer service.
• Manage project documentation, including contracts, invoices, and reports.
• Track and monitor project progress, addressing any issues to ensure timely completion.
• Assist with administrative tasks such as data entry, filing, and office organization.
• Communicate effectively with team members, vendors, and insurance carriers.
• Help improve and maintain processes for better efficiency.
• Directly assist operations and sales manager with schedules, logging, and more.
• Eventually assist with at-home inspections and estimation.
• Basic HR responsibilities including prospecting applicants and scheduling interviews.

Qualifications:

• Excellent communication skills, both written and verbal, are a must for effective interaction with team members, customers, and stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• The ability to work both independently and as part of a collaborative team is essential for successful project coordination.
• Strong organizational skills and effective time management are crucial to overseeing content pack-out, restoration, and pack-back processes.
• Attention to detail is key to ensure accuracy and thoroughness in project management tasks.
• Capability to work well under pressure and meet deadlines, especially in challenging conditions like fire-damaged homes.
• A valid driver's license with a clean record is required, along with a willingness to use company or personal vehicle for travel.
• Previous experience in content-related roles is advantageous.
• Familiarity with Xactimate and ICat inventory software is a plus.
• Bilingual proficiency in Spanish is preferred for effective communication with a diverse range of individuals.

Compensation:

$50,000 - $62,500 Plus other incentives.

About Pack On The Go:

Pack On The Go is on a mission to change lives by protecting and restoring personal possessions during life's most challenging moments. We help families and businesses recover by carefully packing, storing, and restoring their valued belongings, ensuring a sense of security and hope during difficult times. Join our team and make a real difference by helping people rebuild their lives—one box at a time.