Job Title:
Team Profile:
The COO team supports all day-to-day operations for the office. We provide support to key stakeholders. The team interacts with all Divisions through a variety of support tasks ranging from Calendar Management, New Hire Onboarding & Event logistics.
Core functions of the role:
- Senior Management, Divisional & Committees Support
- New Hire Onboarding
- Space Coordination
- Events / Communications Support & Logistics
- Update various reports and presentations
- Maintain various existing SharePoint and intranet sites
Senior Management, Divisional & Committees Support:
- Calendar management - internal/external meetings
- Book Travel arrangements
- Prepare expense reports ensuring they adhere to Firm policies
- Attend and minute meetings
- Hold regular 1-1 meetings with Senior Managers in order to decide priorities/deadlines/projects
- Provide regular updates on work in hand
- Provide regular feedback on problems/issues
- Coordinate Divisional & Committee activities and functions
New Hire Onboarding:
- Check daily report for new hires into Divisions
- Complete new hire set up requests: Desk, IT equipment & locker assignment, ensure new hire accounts are active, requesting ID and log on details
- Weekly New Hire communication to local contacts & hiring managers
- Host weekly New Hire Orientation sessions
- New Hire Orientation Program Planning and support
Space Coordination:
- Coordinate moves as needed
- Update online space management tool
- Desk assignment for all new joiners
- Support large scale project moves as needed
Events & Communication Support:
- Events & logistics
- Assist with various logistical tasks
- Prepare and send communication for local committees and programs as needed
- Minor English/French and French/English translations
Reporting & SharePoint Updates:
- Update and review presentations and reports (PPT & Excel)
- Update & maintain various SharePoint sites & lists
- Update & maintain Jive pages (MS intranet Collaboration Tool)
Projects:
There may be an opportunity to become involved in a variety of Projects; however, this is dependent on workload and priority.
Team Coverage:
Form a working partnership with other team members and other support function teams. Ensure absence cover for own area and provide additional help when possible to other team members.
Skills / Competencies that are essential to the role include:
- Minimum 3 years experience in a relevant role
- Excellent organizational skills and meticulous attention to detail
- Pro-active: identifies other value add areas for Managers over and above day to day tasks
- Identifies areas for improvement and suggests solutions
- Demonstrates willingness to learn about the Firm (helps integration into group)
- Ability to work in a fast-paced environment
- Ability to multitask
- Excellent time/priority management skills
- Good use of initiative, judgment, decision making and discretion
- Flexible & adaptable to change
- Strong team player who is also able to work and deliver on their own
- Ability to prioritize diverse tasks and lead them to timely completion
- Excellent written and verbal communication skills in English and French
- Strong Microsoft Office Suite skills and ability to quickly learn new systems and software
Desired:
- SharePoint