Administrateur/rice bilingue du service aux patients/Bilingual Patient Service Admin (contrat 6[...]

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Contrat 6 mois / 6 month contract

Apporter un soutien administratif aux départements des services cliniques et des services aux patients

Section A : Responsabilités spécifiques

1. Effectuer la saisie de données pour les projets en cours dans les départements
2. Maintenir l'exactitude des données cliniques en vérifiant que les formulaires de rapport de cas sont complets et cohérents
3. Interroger les incohérences dans les données
4. Participer à l'exécution des activités de nettoyage des données
5. Classer les documents liés aux projets
6. Maintenir les zones de stockage des essais cliniques propres et organisées
7. Traiter les documents liés aux inscriptions des médecins, si nécessaire, lorsque cela est assigné
8. Soutenir la collecte de données en passant des appels aux patients et aux professionnels de la santé, si nécessaire, lorsque cela est assigné
9. Mener des activités de collecte de données via des entretiens/questionnaires téléphoniques, si nécessaire, lorsque cela est assigné
10. Coordonner et traiter l'assemblage et l'expédition des matériaux de soutien, si nécessaire, lorsque cela est assigné
11. Autres tâches assignées

Section B : Responsabilités générales

1. Exécuter les tâches en conformité avec toutes les procédures opératoires standard et politiques pertinentes de l'entreprise
2. Suivre/enregistrer et soumettre le temps passé sur les projets par rapport aux autres activités
3. Toujours garder l'espace de travail sûr, organisé et propre

Section C : Compétences

1. Grande attention aux détails et à l'exactitude
2. Bonnes compétences en informatique
3. Solides compétences en dactylographie
4. Apprécie les tâches répétitives

Providing Administrative support to the Clinical Services and Patient Services departments

Section A: Specific Responsibilities

1. Performs data entry for projects ongoing in departments
2. Maintain clinical data accuracy through review of case report forms for completeness and consistency
3. Query data inconsistencies
4. Participate in execution of data cleaning activities
5. Filing of project related documents
6. Maintain the clinical trials supply areas, neat and organized
7. Process the documents related to physician registrations, as required, when assigned
8. Support data collection by completing calls to patients and health care professionals, as required, when assigned
9. Conduct data collection activities via telephone interviews/questionnaires, as required, when assigned
10. Coordinate and process the assembly and shipping of support materials, as required, when assigned
11. Other tasks as assigned

Section B: General Responsibilities

1. Perform duties in compliance with all relevant company standard operating procedures and policies
2. Track/record and submit time spent on projects versus other activities
3. Always keep work area safe, organized and clear

Section C: Competencies

1. High attention to detail and accuracy
2. Good computer skills
3. Strong keyboarding skills
4. Enjoys repetitive tasks
5. Ability to communicate effectively over the phone
6. 1-2 years prior experience in clerical field

The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible.

Le.la titulaire de ce poste aura à soutenir de façon quotidienne des clients internes et/ou externes à l’extérieur du Québec et/ou aux États-Unis. Par conséquent, ce poste requiert une maîtrise de l’anglais à l’écrit et à l’oral. Veuillez noter que le nombre de postes dont les tâches requièrent une connaissance de la langue anglaise a été restreint dans la mesure du possible.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$32,300 - $51,500

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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