Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Administration
Pay Details:$55,000 - $75,000 CAD
The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.
Job Description:Department OverviewAt TD Bank Group (TD), everything we do is driven by our passion to provide legendary customer experiences. In order to reach and exceed the commitments we make to our customers and greater communities, our executive team seeks out and relies on exceptional people for support. Alongside caring colleagues and supportive leaders, our administrative and executive assistants provide a broad range of organizational and general workplace support to executives within TD.
Job DetailsIf you're a highly organized individual who can help maintain smooth business operations through strong administration skills, we want you to join our team.
As an Administrative Assistant, you'll provide dedicated support for several executives at TD. You'll also provide a wide range of administrative or general workplace support for the broader team as assigned.
What You'll DoMake an Impact:- Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot conflicts with creative solutions
- Coordinate travel for leaders, including supporting travel delay re-scheduling for national and international travel arrangements in addition to rescheduling meetings with internal/external parties
- Process expenses for teams ensuring timely completion
- Assist with onboarding/offboarding activities for team members within your greater group (e.g., asset management, access management, supply orders)
- Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup, amalgamating/proofreading PowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions
- Maintain confidentiality: Possible access to leaders' emails to assist in prioritizing or performing important administrative tasks on their behalf
- Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)
- Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities
- Provide vacation/temporary coverage for colleagues, supporting additional leaders
Experience Growth:- Provide training to new Administrative Assistants and be a Subject Matter Expert for common tasks performed
- Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks
Cultivate our Culture of Care:- Provide support while ensuring quality service and professionalism at every interaction
- Participate fully as a member of the team and contribute to a positive work environment
Job RequirementsWhat You Need to Succeed- High school diploma with 3 to 5 years of relevant experience
- Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)
- Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams
- Proven track record in supporting/performing Executive Assistant tasks for 2-3+ leaders at one time
- Ability to collaborate with other Executive Assistants/Administrative Assistants, in addition to internal and external partners
- Can perform efficiently in a multi-task environment and ensure deadlines are met
- Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment
- Experience coordinating travel arrangements and comfortable managing frequent changes
- Strong organizational skillset to manage accountabilities while simultaneously managing leaders' administrative requirements
- Excellent communication skills with the ability to listen actively, ask questions and communicate effectively
- Strong judgment skills to support initiatives and apply discretion when working with confidential information
Applications must include:- Cover letter (one letter-sized page only)
- Resume (two letter-sized pages only)
Interview ProcessWe'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
AccommodationYour accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!