Accounts Receivable Manager (Full Time) - Brampton, ON

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Accounts Receivable Manager (Full Time) - Brampton, ON

Primary Purpose

Reporting to the Director, Accounts Receivable, the Manager, Accounts Receivable is an integral part of the National Finance Leadership and Order-to-Cash Teams. The incumbent will be responsible for leading Collections Team members, implementing and maintaining world-class service, overseeing the day-to-day activities of the functional area while delivering on key metrics, objectives, and deliverables in accordance with Linde Policies and Procedures.

This role requires a detail-oriented leader with Accounts Receivable and Collection experience dealing with multiple business channels, in addition to a blend of analytical skills, proficiency in systems, high-level of business acumen and soft skills to work with various internal and external stakeholders and strategic partners.

Key Accountabilities

• Train, coach and manage employee performance, attendance, and deliverables.
• Maintain Key Performance Indicators as benchmarked against annual goals and objectives.
• Lead meetings with Sales, Operations and Finance leads as required.
• Identify and report risks or potential issues.
• Establish and maintain effective and cooperative working relationships with both internal and external clients.
• Support team with conflict resolution.
• Participate in internal and external audits.
• Be a key contributor to the month-end close process and ensure deadlines are met.
• Ensure all Process and Standard Operating Process documents are accurate and current.
• Monitor Receivable to reduce exposure, reduce Bad Debt and improve DSO.
• Evaluate effectiveness of current collection policies and procedures and assist in the development and implementation of changes.
• Prepare and review collection reports to ascertain status of collections and balances outstanding.
• Review and monitor 3rd Party submissions and Notice of Bankruptcy.
• Preparation and analysis of collections forecast.

Required Qualifications

Education

• Post-Secondary Degree or Diploma with a focus on Finance, Accounting, Business, or related Discipline.
• Certified Credit Professional (CCP) an asset.

Experience

• 3+ years leading a team in an Accounts Receivable Function, including setting and monitoring goals, performance, and objectives.
• Experience using or working knowledge of large ERP system (JD Edwards, SAP, Oracle).
• Experience working with and implementing automation tools and products.
• Working with 3rd party agencies.

Knowledge / Skills / Abilities

• Proficiency in MS Office Applications (Excel, Word, PowerPoint).
• Understanding of financial accounting related information as it relates to Billing/Collections/Receivables.
• Demonstrated experience in performance measurement and quality monitoring.
• Process optimization and project management skills.
• Excellent written and verbal communication skills.
• Working with multiple lines of business or revenue streams.
• Creative problem solving, strategic, strong analytical skills and innovative thinker.
• Strong relationship building and customer service skills with the ability to solve it right the first time.
• Self-starter and excellent organization and time management skills.
• Ability to prioritize workflow, operate independently in a demanding, fast-paced environment.
• Ability to remain strong under pressure and provide logical solutions.
• Must be dependable and accountable (attendance and punctuality).