Accounts Receivable Clerk

BigSteelBox – Canada’s most diversified shipping container company, has recently experienced exceptional growth and has exciting expansion plans for the future. To meet this growth, we are looking for a full-time Accounts Receivable Clerk to join our growing team at the central support office in Kelowna. Subject to employee suitability and operational requirements, this position allows for a flexible work arrangement with a combination of work in-office and work from home upon completion of probation.

Starting as soon as possible, this is a permanent full-time position, Monday to Friday, offering a competitive base salary and an annual incentive scheme. Benefits and an RRSP matching program will be provided after three months. Occasional overtime may be required.

Do You Care About the Details? If being organized isn’t just a buzzword but a way of life, and you thrive in a busy, fast-paced, and high-volume environment, this could be the opportunity you’ve been waiting for.

The ideal candidate will align with BigSteelBox’s supportive, service-oriented culture while taking their responsibilities seriously. Being a passionate, adaptive, and business-savvy individual with an excellent work ethic will ensure your success at BigSteelBox. Working under the supervision of the Accounts Receivable Supervisor, you will face exciting challenges that come with a high-growth and rapidly changing landscape.

Why Join BigSteelBox? “We have fun” is one of our core values. While we take our business and responsibilities seriously, we also know life is better when you enjoy your day! According to our most recent employee engagement survey, 90% of employees would recommend working here to a friend. We are also proud to be certified as a Great Place to Work! This certification is based on direct feedback from our employees, reflecting our commitment to a positive workplace experience. At BigSteelBox, you can expect camaraderie with your co-workers and lots of laughs. Don’t you want to come home with a smile on your face at the end of the day?

Working for BigSteelBox offers a challenging and rewarding career with opportunities for growth, a positive work environment, and the chance to be part of a team that impacts businesses and communities. Visit our website to learn more about our core values and what drives our BigSteelBox family. Go ahead and apply—it could be the best decision you’ll make today!

THE EXPERIENCE AND QUALIFICATIONS WE ARE LOOKING FOR:

1. Completion of a post-secondary diploma in an accounting program or an equivalent combination of education, training, and experience
2. Experience with accounting software preferable
3. 1-3 years of related work experience preferable

WHAT YOUR PRIMARY RESPONSIBILITIES WILL BE:

1. Review internal reports to ensure system accuracy and update variances
2. Receive returned inventory into the accounting system
3. Use the reporting function to identify errors and correct them as necessary
4. Full cycle billing – posting of invoices and processing associated payments
5. Process credits and refunds
6. Respond to customer & internal staff billing-related inquiries via email and or phone
7. Answer phone lines as part of a queue with other team members
8. Email, fax, or mail copies of invoices to customers as required
9. Maintain accurate records & secure files
10. Demonstrate a positive work ethic, attitude & professional image to all
11. Update customer information as required
12. Process payments and manage credit card payments.
13. Collections may be required
14. Perform other duties as required

REQUIRED SKILLS/CORE COMPETENCIES:

1. Excellent verbal and written communication skills
2. Provide excellent customer service to internal and external stakeholders
3. Multi-task, organize, and work well under pressure
4. Conscientious & attention to detail are essential
5. Handle high-volume and repetition
6. Teachable & a team player
7. Self-motivated & energetic
8. Proficient in Outlook, Word, Excel

We thank all applicants in advance, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $45,000.00-$54,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Kelowna, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• accounts receivable: 1 year (preferred)
• related work: 1 year (preferred)
• accounting software: 1 year (preferred)

Work Location: In person