Accounts Payable/Receivable Administrator

Accounts Payable/Receivable Administrator

Friday, January 3, 2025

Unisync is a leading provider of award-winning North American Corporate Apparel and Public Safety, Law Enforcement Uniform, Equipment supplies, and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines, and a broad base of government entities such as the Federal Government of Canada.

Job Summary: The Accounts Receivable Administrator’s main responsibility is to ensure that customer accounts accurately reflect payments received. The AR Administrator must continuously monitor and process incoming payments in compliance with financial policies and procedures.

Duties and Responsibilities

• Managing and collecting overdue payments, updating customer account information, and providing customers with their account information upon request.
• Prepare and process credit card email receipts.
• Open mail and prepare bank deposits.
• Post customer payments by recording all cash cheques, credit card payments, and direct deposits.
• Prepare and apply adjustments to billing records such as refunds given, discounts, and credit notes.
• Prepare billing reports for customers and consult policy books when necessary.
• Investigate billing discrepancies and reconcile outstanding discrepancies on those accounts.
• Maintain the monthly account receivable ledger and balance monthly bank statements with deposits made.
• Maintain the daily payment ledger of credit cards.
• Field questions, requests, and complaints from customers.
• Create and modify word-processed documents and complex spreadsheets.
• Resolve issues related to double payments, payments to wrong accounts, and end-of-the-month balances.
• Exchange customer account information with employees within the accounting and finance department.
• Validate, calculate, and process invoices in compliance with financial policies and procedures.
• Plan and issue cheque payments to suppliers within specific deadlines to avoid penalties.
• Analyze invoices against purchase orders and journal entries.
• Review requests for payment from suppliers received by email or mail.
• Verify, classify, and record accounts payable data and related documents.
• Investigate and identify errors or discrepancies and take the appropriate course of action to correct them.
• Obtain information from suppliers and exchange information with team members and interrelated departments when necessary.
• Communicate with suppliers to obtain missing invoices.
• Escalate any non-receipt cheques sent to suppliers to issue a stop payment.

Experience and Education

• Completion of college or associate’s degree in accounting or business administration.
• Experience in accounts receivables and customer service.

Knowledge, Skills, and Abilities

• Knowledge of accounting principles and understanding of financial reports.
• Verbal and written communication skills. Active listening.
• Telephone and Email Etiquette.
• Customer Service Orientation.
• Above-average mathematical skills.
• Attention to Detail, being careful about detail and thorough in completing work tasks.
• Ability to work independently.
• Ability to work with a high volume of information and arrange data – information ordering.
• Cooperation, being pleasant with others and displaying a good-natured, cooperative attitude.
• Integrity and trust.
• Time management and organization skills.
• Computer knowledge: MS Excel, Outlook, Word, accounting software, Dynamic 365, ERP systems.

Working Conditions, Physical Effort, and Environment

• Sitting for 8 hours.
• Making repetitive motions.

Unisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human Resources at 1.800.668.3243 ext. 424. Unisync is committed to Employment Equity and diversity, and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability, or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.