Account Service Representative

Job Summary

Job Description

What is the Opportunity?

Responsible for processing routine data entry and online input of transactions using a basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on thoroughness, accuracy, and production.

What will you do?

1. Showcase basic understanding of products and processes.
2. Follow standard procedural guidelines.
3. Process work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.
4. Manage all partners to develop their skills and proficiency on designated capabilities for the role/business through Development Plan activities and career planning discussions.

Job Skills

Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address: 190 E 4 AVE, VANCOUVER

City: VANCOUVER

Country: Canada

Work hours/week: 0

Employment Type: Part time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Casual

Pay Type: Salaried

Posted Date: 2025-03-05

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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