Account Manager for Leading Life Sciences Company

Our client is an innovative and dynamic organization that develops, manufactures and distributes industry leading Haemostasis and Thrombosis technology products. They have engaged ROSS (www.getROSS.com) to search for an Account Manager.

The Account Manager will be a first point of contact, as well as an "expert" for the product lines. This individual is expected to utilize the customer database and web-based search engines to increase sales opportunities. A key function will be to interface with end-user customers to develop existing and targeted accounts.

You Will…

1. Generate and maintain lists of prospective customers for instrument sales leads.
2. Maintain the business in the Territory by working with current customers on supply, pricing and other concerns as may arise.
3. Travel throughout assigned territory to call on regular and prospective customers to solicit orders, or for instrument sales.
4. Display or demonstrate product, using samples or catalog, and emphasize salable features.
5. Quote prices and credit terms and prepare sales contracts for orders obtained.
6. Enter new customer data and other sales data for current customers into computer database.
7. Develop and maintain relationships with customers.
8. Demonstrate Instrumentation including setup and breakdown.
9. Meet Company assigned individual sales goals.
10. Prepare detailed proposals and financials for instrument and reagent sales.
11. Prepare reports of business transactions and keep expense accounts.
12. Coordinate customer training.
13. Investigate and resolve customer problems with deliveries.
14. Attend trade shows, user groups and symposia.
15. Estimate dates of delivery to customer, based on knowledge of own firm's production and delivery schedules.
16. Frequent travel required throughout the Maritime provinces at 50-60%, depending on level of business activity.

You Have…

• Post-secondary education (from a recognized educational institution), preferably in Science and/or Certified Lab Technologist certification.
• 2-5 years experience selling capital medical equipment, preferably coagulation equipment.
• Ability to foster and maintain high level customer relationships at various levels within an organization.
• Strong outgoing personality.
• Strong communication skills (verbal and written).
• Strong attention to detail and organizational skills.
• Sense of responsibility and urgency.
• Must be able to work with minimum supervision and work well in a team environment.
• Must have experience with PC software and Microsoft Office products including Word and Excel.

Competencies

• Strategic Influencing
• Customer Empathy and Focus
• Tenacity and Resilience