Account Manager, Dollar/Giant Tiger

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our collaborative and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

The Account Manager (AM) reports directly to the Customer Team Leader (CTL). This position is focused on a select number of strategic trade accounts and is responsible for the creation, execution & communication of the customer plan, including trade investment management and application, that delivers consistent, competitive, profitable, and sustainable growth. The Account Manager will manage the external customer communication in order to ensure on-going development and profitable growth for each assigned trade account/category. Our Account Managers work closely with and are supported by several cross-functional teams including Customer Strategy and Planning, Finance, Customer Service, Net Revenue Management, Category Management and Customer Analytics Associates to establish best-in-class practices and unlock opportunities to deliver against sales and profit targets. This Account Manager role will operate out of both Ontario and Quebec working with Dollarama and Giant Tiger, supporting the PC and B&W Business units.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Maximize sales results at the lowest cost by applying effective sales/marketing strategies, effectively negotiating trade promotions, and demonstrating effective budget management. This includes implementation of tactics that are developed through a shared planning process with fellow account teams, brand, trade marketing, supply chain and field sales, managing account spending efficiently and delivering targets within allocated budgets.
• Lead and participate in the development of the company's Annual Planning process at the assigned trade accounts.
• Manage the total customer interface ensuring on-going development and profitable growth for the assigned trade accounts.
• Utilize/manage trade spending to support Unilever’s overall objectives and strategies within agreed parameters.
• Formulate plans to obtain agreed listings, retail pricing, distribution, shelf positioning and retail inventory levels.
• Evaluate customer tactics, plan implementation & recommendations to improve for the future.
• Maintain excellent trade relations and customer support for our brands through effective execution of brand strategy in combination with complete understanding of the customer’s unique needs and the marketplace conditions.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Undergraduate degree required.
• Bilingual (English-French).
• Strong communication, negotiation, interpersonal, and presentation skills required.
• Advanced level of computer skills (spreadsheet, presentation development, word processing).
• Strong analytical skills using Nielsen data.
• Proven leadership and strategic planning abilities combined with strong financial management and analytical skills is essential.
• Candidates should have a valid driver's license.
• Minimum of 2 years of progressive previous account development experience and trade/consumer marketing experience within the mass merchandise, club, grocery or drug trade.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.