Account Manager, Creative Client Services

Account Manager, Creative Client Services

Part Time / Full Time

The Notable Group is a full-service marketing agency, located in the heart of downtown Toronto. We build brands. We are pushing the boundaries of the traditional agency by creating an efficient, versatile, and truly integrated brand-building machine. In addition to providing our 360 marketing services, The Notable Group owns two leading publications, Notable Life and Refined Society, and hosts its annual coveted Notable Awards.

The Account Manager, Client Creative Services is a key role within The Notable Group, responsible for managing client relationships, building integrated marketing strategies, and leading the execution of creative campaigns. Reporting to the Director of Marketing & Creative Strategy, you will act as the primary point of contact for clients, ensuring that their needs are met with innovative and strategic solutions.

This is a high-impact role, offering the opportunity to work closely with cross-functional teams, including creative, PR, social media, and production teams. You will be involved in end-to-end campaign management, from initial concept development to execution and reporting, ensuring seamless project delivery.

As part of a growing boutique agency, you’ll be exposed to a wide range of industries and projects, making this an exciting opportunity for someone looking to expand their experience in a fast-paced, entrepreneurial environment. This role is perfect for a candidate who thrives on multitasking, loves creative problem-solving, and wants to see the direct results of their work reflected in the success of client campaigns.

RESPONSIBILITIES:

• Client Account Management: Manage multiple client accounts, ensuring that client objectives are met and campaigns are executed successfully. Act as the main point of contact, ensuring that all communications and strategies are aligned with client goals.
• Content Strategy & Copywriting: Develop and implement content strategies for newsletters, websites, and social media. Write engaging copy for digital platforms, ensuring content aligns with the overall brand message.
• Social Media Management: Manage and oversee all social media channels (Instagram, Facebook, TikTok, Twitter, etc.), including content creation, scheduling, boosting, Meta ads, and performance tracking through analytics.
• PR & Influencer Marketing: Build and maintain relationships with influencers, media contacts, and key industry partners. Coordinate influencer campaigns, outreach, negotiations, and product mail-outs, and manage contracts and partnerships to amplify brand visibility.
• Campaign Execution: Lead the execution of client campaigns across digital, social media, and traditional marketing channels. Ensure all content, visuals, and messaging are consistent with client branding and goals.
• Event Planning & Coordination: Plan and execute experiential events, digital activations, and product launches. Collaborate with vendors, creatives, and internal teams to ensure successful project delivery.
• Production Oversight: Coordinate photoshoots, digital content production, and experiential marketing projects from concept to completion.
• Media Relations: Research, build, and maintain media lists. Write press releases, media alerts, and other public relations materials. Monitor and report on media coverage, creating comprehensive coverage and wrap-up reports.
• Budget Management: Track and manage budgets for campaigns, events, and other client projects, ensuring all expenses are accounted for and within scope.
• Client Research & Reporting: Conduct thorough research on client industries, competitors, and market trends to inform strategies. Prepare detailed reports on campaign performance, including metrics and analysis.
• All assigned tasks.

SKILLS & QUALIFICATIONS:

• Experience: At least 3+ years of account management experience, preferably with a focus on content creation, social media, PR, and influencer marketing. US PR experience is a bonus.
• Communication: Excellent written and verbal communication skills, with the ability to articulate ideas clearly, concisely, and compellingly.
• Organized & Proactive: Must be extremely organized, able to juggle multiple projects simultaneously, and proactive in managing time and tasks.
• Social Media Expertise: Proficiency in managing and analyzing social media platforms (Instagram, Facebook, TikTok, etc.), with a strong understanding of content trends and performance metrics.
• Media Relations Savvy: Knowledge of Canadian lifestyle and media, with the ability to build strong media relationships.
• Team Player: Collaborative, with strong leadership qualities and the ability to work both independently and as part of a team.
• Event Management: Experience planning and executing events, both in-person and digital, is highly desirable.
• Tech Savvy: Proficiency in Microsoft Office, and Google and familiarity with social media, PR, and project management tools.
• Creative Problem Solver: Ability to troubleshoot challenges, think critically, and find creative solutions under tight deadlines.

KEY HIGHLIGHTS FOR CANDIDATES:

• Collaboration & Leadership: This role offers the chance to lead campaigns while collaborating with talented internal teams and high-profile clients.
• Diverse Client Portfolio: You will work across multiple industries, allowing you to broaden your skill set and work on a variety of creative projects.
• Creative Autonomy: You will have the creative input to drive strategy, develop compelling campaigns, and deliver impactful results.
• Career Growth: As The Notable Group continues to grow, this role offers excellent potential for career advancement within the agency.
• Mobility: Due to the nature of client events, shoots, and on-site activations, candidates must have access to a vehicle and a valid driver’s license.
• Tools of the Trade: Candidates must have their own laptop and smartphone to ensure responsiveness and efficiency in managing client accounts, campaigns, and communications.