Account Manager, Client Sales

Account Manager

Position Location: London, Ontario

Voices is the world’s #1 creative services marketplace. We’ve helped tens of thousands of marketers, producers, instructors, and creative directors at the world’s biggest and most beloved brands find the right talent for their creative projects. Headquartered in London, Canada, Voices matches clients with voice over, music, audio production, and translation professionals in over 160 countries.

We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing and nurturing relationships with clients, ensuring their needs are met, and identifying opportunities to drive revenue growth and retention. This role requires excellent communication skills, strategic thinking, and a customer-centric approach.

Responsibilities

1. Prospecting potential business deals by contacting potential partners; discovering and exploring opportunities.
2. Attend conference calls and web-based meetings.
3. Involvement in negotiating Statement of Work (SOW) with clients and facilitating project requests in a purpose-driven environment.
4. Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
5. Responsible for managing a broad book of accounts that vary in spend levels and the goal is to retain, grow and onboard new contacts.
6. Meet productivity expectations in relation to the Voices Representative Productivity Index benchmarks.

Skills Required

1. Prospecting Skills, Sales Planning, Selling to Customer Needs, Closing Skills, Motivation for Sales, Presentation Skills, Meeting Sales Goals, Professionalism.
2. Excellent communication skills; must be a listener, a good presenter, and a people-person.
3. Salesforce.com Customer Relationship Management experience is considered an asset.
4. At least 1-2 years on Inside Sales Teams, Acquisitions or Business Development Teams.

Educational Requirements

1. Minimum of 3 years on-the-job experience in an individual contributor in a sales position with a proven track record of achieving targets.
2. Completion of college diploma or university degree or equivalent experience.
3. Experience communicating through video conferencing software like GMeet, Zoom or Microsoft Teams.
4. Salesforce or CRM experience an asset.
5. Valid passport for market travel opportunities considered an asset.

Equal Employment Opportunities

Voices’ values diversity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Accommodation

Voices is committed to providing accommodation for applicants with disabilities; please let us know if you require accommodation during the recruitment process.

Application Process

Interested candidates are encouraged to send their cover letter and resume and writing samples by completing the online application. By doing so, your resume is guaranteed to be reviewed.