Account Manager

Account Manager

Status: Regular, Full time

Location: Abbotsford, British Columbia

Reports to: National Cable Specialists Sales Manager

We are looking for an Account Manager who enjoys a fast-paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who demonstrates initiative and a positive professional attitude and manner.

Key Accountabilities

1. (65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value-added solutions to each customer exchange;
2. (20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients; Including in-person customer engagement;
3. (10%) Conduct market research of products and pricing for the purpose of promoting new products;
4. (5%) Work cooperatively with teammates in the administration of sales transactions.

Duties

• Contacts current and prospective clients to identify their need for existing and/or new products.
• Responds to and processes incoming calls and orders.
• Opens new accounts and maintains existing customer base.
• Enters orders into the system and liaises with operations and purchasing teams through the process.
• Maintains knowledge base on current products and learns about new products.
• Provides pricing quotations and follows up on quotes.
• Provides basic technical support on products.
• Builds strong relationships for repeat opportunities.

Requirements:

• Post-Secondary education.
• Proficiency with Microsoft Word, Outlook, and Excel.
• Previous Sales/Inside Sales experience is highly beneficial.
• Superior interpersonal and communication skills.
• Ability to develop long-term client relationships.
• A highly professional approach to business.
• Exceptional organization skills, ability to multitask, and a keen eye for detail.
• Technically proficient to quickly learn and understand products.
• Ability to develop quotations & project bid packaging/pricing/presentations.
• Knowledge of the electrical industry in general is an asset.
• Willingness to work overtime as needed and a sense of team spirit.

What’s in it for you

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision-making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.