Account Executive

Primary Job Posting Location:

Kitchener, Ontario Canada

Job Description:

Job Summary

The Account Executive is responsible for driving business development for small to medium-sized accounts while also managing large accounts when necessary for logistical reasons. This role involves identifying sales opportunities, increasing revenue, and ensuring excellent customer service. The Account Executive will work closely with the Area Sales Manager to communicate market trends, competitive insights, and customer needs.

Job Type: Permanent Position | Fulltime

Work Shift: Monday to Friday (9:00AM - 5:30PM) *

Location: 65 TRILLIUM PARK PLACE, KITCHENER, ON N2E 1X1, Canada

Compensation: $58,039 annually + commissions based on performance

*Flexibility required according to business needs

Key Responsibilities:

• Develop and grow revenue through customer visits and proactive outreach.
• Identify new sales opportunities and strengthen existing client relationships.
• Follow up on leads generated through internal teams and customer inquiries.
• Address service challenges, resolve claims, and ensure customer satisfaction.
• Provide market insights, competitive analysis, and feedback to the Area Sales Manager.
• Manage multiple tasks efficiently and adapt to flexible working hours when needed.

Qualifications & Experience:

• Post-secondary education or a minimum of 3 years of experience in customer service, sales, or a related field.
• Strong Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to thrive in high-pressure environments and manage a high workload.
• Strong time management skills, attention to detail, and customer service orientation.
• Provides own vehicle for business.

What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations.

Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits.

Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business.

Employee Discounts: All UPS employees have the chance to take advantage of employee discounts when purchasing UPS merchandise and other brands.

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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.