accommodation services manager

Education: Secondary (high) school graduation certificate

Experience: 3 years to less than 5 years

Work Setting:

• Rural area
• Hotel, motel, resort

Tasks:

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Address customers' complaints or concerns
• Establish work schedules
• Organize and maintain inventory
• Negotiate with clients for catering or use of facilities
• Maintain inventory of supplies
• Negotiate offers from suppliers
• Hire and oversee training and supervision of staff
• Plan, organize, direct, control and evaluate daily operations
• Monitor staff performance

Work Conditions and Physical Capabilities:

• Combination of sitting, standing, walking

Personal Suitability:

• Efficient interpersonal skills
• Initiative

Support for Newcomers and Refugees:

Support for Youths:

• Offers on-the-job training tailored to youth
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers:

• Applies hiring policies that discourage age discrimination

Supports for Visible Minorities:

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities