Academic Upgrading Coordinator (APP D)

Located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa Nations, for over 50 years, Lambton College has been a ground-breaking institution. Lambton College is a national leader in applied research, teaching methodologies, experiential learning opportunities and future-facing educational innovations. With 13,000+ students from 20 countries around the world, two main campuses in Sarnia, Ontario, and a growing roster of more than 90 diploma, certificate and degree programs, Lambton College offers students flexible learning options with a broad range of programs and courses that incorporate elements of classroom, mobile, hybrid and accelerated educational alternatives.

Lambton College currently ranks third overall in Canada, and second overall in Ontario for Research in addition to maintaining a ranking within the top 4 Colleges for Research in Canada for seven straight years.

At Lambton College, we're proud of where we have been, but more importantly, where we are going, together. With Caring and Vitality as two of our core values at Lambton College, you know you'll be joining a team of passionate and fun colleagues.

About The Position

This is a temporary full-time support staff position, replacing a bargaining unit employee. This position will start in April 2025 and end in December 2025. Working 35 hours per week at an hourly rate of $36.29.

Reporting to the Manager, Employment Services, the successful candidate is a member of the Academic Upgrading team. They will be the main point of contact for Academic Upgrading for internal and external stakeholders of the institution and expected to contribute to the program outcomes set out by the annual program business plan.

Under the supervision of the Manager, supports the design and delivery of LBS/ACE courses/program, employment and skills focused training for students within the program. With a program performance outcomes focus, the incumbent conducts confidential entrance and exit interviews of program participants.

The incumbent will work with program faculty to determine participant’s ability to meet their program goals and in cooperation with the participant develop appropriate training plans and academic/employment goals. The incumbent plans and organizes new participant intakes, assessment schedules and follow up to ensure that participants complete a successful intake into the Academic Upgrading program.

Incumbent compiles and maintains program participant data/file from admissions to exit. Incumbent enters all data into Employment Ontario Case Management System (EOIS CaMS)/ Ministry of Labour, Immigration, Training and Skills Development ) system. In cooperation with the program manager, the incumbent will lead team discussions related to statistical program strategies to meet program outcomes.

The incumbent is also responsible for marketing the Academic Upgrading program to key internal and external stakeholders. Some evening and weekend work hours are required and travel is involved.

Specific Accountabilities

• Interviews participants for program eligibility and to determine participant’s long and short term academic/employment goals; reviews information/data, academic level and learning/training plans; conducts goal-setting activities with participants.
• Provides up-to-date educational/vocational information to participants or direct them to other sources.
• Schedules information and referral appointments and start dates; schedules individual intakes and information sessions/tours, coordinates faculty-evaluated participant assessments and notifies students of assessment results.
• Maintains regular contact with all participants to help improve their experience at the college, particularly those whose attendance is below the expected level.
• Acts as a resource for program participants for career and academic development plans.
• Coaches participants on academic and self-management challenges, offers strategies and solutions which include referral, as required, to community and government services for additional service and support.
• Makes appropriate referrals to community agencies to support participants before and during participation in the Academic Upgrading program.
• Uses an internal case management note taking system ensures all participant activity is noted in a timely fashion to the participant file. Maintains participant confidentiality and privacy as per Ministry expectations and College policies.
• Prepares and maintains participant files, collects information from faculty and accurately updates all required data input of milestones, learner activities and culminating tasks as achieved by each participant, as mandated by the Ministry.
• Ensures that all data collected in the participant physical file matches EOIS CaMS data entered. Data includes but is not limited to Participant Registration Forms, Learner Plans (as well as regular updates), Exit and Follow-up Forms, survey results etc.
• Completes regular file audits to ensure Ministry compliance.
• Reviews, maintains and updates internal program policies and procedures, making necessary changes when needed.
• Manages participant Ministry EOIS CaMs data. Inputting initial registration information onto the EOIS CaMS Ministry information system as well as on-going documentation related to the participants progress and learning plan activities and outcomes.
• Analyzes program outcomes against departmental and ministry goals and standards and strategizes other initiatives for continual improvement.
• Maintains accurate enrollment counts for program planning and funding, investigates and troubleshoots any variances, trends and generates reports required by the Program Manager. Data integrity, accuracy and verification are an integral part of this position and directly affect the funding of this program.
• In cooperation with the program manager, the incumbent will lead monthly staff meetings discussions related to the achievement program outcomes.
• Liaises with the Ministry and other stakeholders. Acts as the lead representative for Academic Upgrading at Lambton College.
• Responsible to administration of participant training support.

• 3 year diploma/degree or equivalent in Business Admin, Career Advising or Human Resources.
• A minimum three years working with students/clients in an advising/consulting role.
• A minimum of three years experience training in record keeping, statistical measurement, computer and related statistical software.
• Experience in a performance outcomes academic setting required is an asset.
• Strong assessment, organizational and communication skills.
• Knowledge of MS Office Suite, student information databases (Colleague).
• Experience using the EOIS CaMS Ministry database system is a definite asset.

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Lambton College is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage the following qualified candidates: women, Indigenous peoples, racialized people, persons with disabilities, and those who identify as 2SLGBTQ+ to consider working with and for Lambton College.

We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications; and encourage people to apply even if they feel that the position would be a stretch.

Employee Perks

Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.