Assists client day-to-day functionality and efficiency.
Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices.
Configures, installs and maintains complex software systems.
Identifies, manages and resolves issues in a timely manner.
Manages projects successfully on time and within budget.
Responds to customer requests effectively and communicates with them to address issues.
Updates user information in an organizational system.
Updates user access for given IT applications for new and current employees.