2526-018 - Student Account Analyst (CS4) - Central Office/IT Campus

Discover

The Opportunity

Halifax, NS

Accounting and Financial

Experienced

Permanent

Competition Number: 2526-018

Benefits

• Health Insurance
• Dental Insurance
• Paid Time Off
• Retirement Plans
• Life Insurance
• Disability Insurance
• Employee Assistance Program
• Tuition Aid
• Wellness Programs

Operational Support
Student Account Analyst (CS4)
Education
Central Office/IT Campus
Halifax, Nova Scotia
Finance Department
Continuing Full-time position: Commencing approximately May 1, 2025
Application deadline is 11:59pm, April 17, 2025
Competition No. 2526-018
Salary range: $44,424.94 to $54,442.81 annually

What you'll do
Responsibilities

• Reporting to the Student Finance Lead, your primary responsibilities will include: Using Peoplesoft Campus Solutions and Peoplesoft Finance to provide support for Administrative Services staff with regards to student financial data, issue resolution, and general student account updates.
• Serving as the first point of contact for staff and students seeking assistance from Central Student Finance, ensuring timely and effective communication.
• Addressing and resolving inquiries related to student financial data, providing clear guidance and solutions.
• Efficient processing of student refund requests, ensuring compliance with institutional policies and timely disbursement.
• Maintaining and managing large amounts of accurate student account information, ensuring that all records are up-to-date and compliant with regulations.

What you'll need
Qualifications
Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a College Diploma in Business or a related field.
• You have a minimum of 3 years (full-time equivalent) of recent and related occupational experience in finance or accounting. Experience in accounting procedures, analytical review, and compiling financial reports is required.
• You have experience working with large amounts of student and/or client financial data in PeopleSoft or a similar ERP system.
• You have experience analyzing and providing recommendations on large amounts of student and/or client financial data including the ability to identify issues and implement solutions.
• You have experience providing exceptional customer service and can address and respond to inquiries and resolve issues in a timely and professional manner.
• You have experience with account reconciliation and billing including issuing invoices. You are familiar with and comfortable using computer applications such as the Microsoft Office Suite (including extensive experience with Excel), and e-mail.
• You have extensive experience working with an Enterprise Resource Planning (ERP) system such as PeopleSoft.
• You are comfortable working in a digital environment and take responsibility for acquiring knowledge about advancing technology; you are committed to using technology in advancing your work.
• Experience supporting/providing service to students and prospective students would be considered an asset.
• Experience working in a post-secondary environment would be considered an asset.

Relevant Skills And Knowledge

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.
• You possess excellent interpersonal skills and can interact effectively at all levels of an organization.
• You have a strong record of implementing process improvement.
• You have strong attention to detail skills.
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
• Your superb team working skills enable you to contribute positively to a team environment.
• You have specific technical occupational knowledge and skill in finance and/or accounting.
• You are known for your problem solving and critical thinking skills.
• You are a strong communicator.
• You possess excellent coordination skills specifically related to accounting procedures.
• You have proven records and information management skills and abilities specifically related to financial reporting.
• You demonstrate a strong commitment to excellence.
• You are dedicated to life-long learning.

A Little Bit About Us
Nova Scotia Community College
We value Diversity and Inclusion
The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons, Black/African Nova Scotians, members of racially visible communities, persons with disabilities, persons of a minority sexual orientation, gender identity and/or expression, and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

Are you interested?
Work With Us
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Generalist at david.meister@nscc.ca. Our Employee Workplace Accommodation Policy can be found here.
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