As the 1st Line onsite technician, you will support and install a diverse range of technologies within the college environment. Your primary responsibilities include providing onsite support for break-fix solutions along with installations and project work. Occasionally, you will offer helpdesk support during exceptionally busy periods or covering holidays and sickness. This role is focused on reactive support along with proactive setups and installations.
Given the wide range of technologies used throughout the college, no two days will be the same, and this role is ideal for someone passionate about IT and seeking variety in their work. You’ll join a small, supportive IT team and play a crucial role in ensuring the smooth operation of the college’s IT systems.
You’ll have opportunities to escalate issues to senior technicians, who will provide guidance and support, and there will be plenty of chances to learn and grow within the IT department.
The role is primarily based at Dorchester; however, traveling to Weymouth on occasions may be required.
Benefits
In addition to working on the beautiful 17th Century Estate, you will benefit from the following:
For an informal discussion about the role, the qualifications needed, or your suitability, please call Ryan Park on 01258 442 888 during normal working hours.
The college doesn’t hold a sponsorship licence; therefore, we are not open to candidates who require sponsorship under the points-based system.
Status: Permanent
Hours: 37 hours a week
Salary: £24,290 per annum (Scale Point 18)