Sales person

Job Title: Salesperson - Chocolate Shop

Job Summary:
We are seeking a passionate and enthusiastic Salesperson to join our chocolate shop team. The ideal candidate will have a love for chocolate, exceptional customer service skills, and the ability to create a delightful shopping experience for all customers while also managing corporate deals and relationships to achieve sales targets.

Key Responsibilities:

• Greet and engage customers warmly, providing exceptional service and fostering a welcoming atmosphere in the shop.
• Educate customers about our range of chocolates, including ingredients, flavor profiles, and production processes.
• Assist individual customers in selecting the perfect treats for various occasions (e.g., gifts, celebrations, personal indulgence).
• Build and maintain strong relationships with corporate clients and local businesses for bulk orders and special events.
• Develop and manage proposals for corporate deals, including price negotiations and service agreements.
• Conduct tastings and product demonstrations to enhance customer experience and encourage sales, particularly for corporate clients.
• Prepare and package chocolate orders, ensuring presentation and quality standards are met for both retail and corporate clients.
• Maintain an organized and clean sales area, including restocking shelves and displays as needed.
• Manage transactions accurately and efficiently using the point-of-sale (POS) system.
• Monitor inventory levels and assist in ordering supplies to ensure stock availability.
• Collaborate with team members to create enticing displays and seasonal promotions tailored for corporate events.
• Stay updated on industry trends and new product offerings to effectively serve customers, including corporate clients.

Qualifications:

• High school diploma or equivalent; experience in retail, sales, or corporate relations preferred.
• Passion for chocolate and a desire to share that passion with customers and corporate clients.
• Strong interpersonal skills with an ability to build rapport with all types of customers, including business professionals.
• Excellent communication skills, both verbal and written, with the ability to present confidently to corporate clients.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for processing transactions and managing cash.
• Flexibility to work evenings, weekends, and holidays as needed.