Global Revenue Operations Manager

Location: This role can be held remotely in EMEA time zones.

What your day will look like

• Deliver precise, scalable revenue operations for business through direct, indirect or online channels.
• Develop and lead a team of revenue operations analysts in driving processes and providing daily operational support and enablement to sales teams and partners.
• Drive Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions.
• Instrument, measure and improve processes across the entire revenue operations spectrum.
• Deliver metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals. Use this data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
• Oversee our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration.
• Lead the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote.
• Drive data quality, through order processing, new hire training, process documentation, reporting and data cleansing.
• Lead and enhance our commercial review process for evaluating and steering sales and alliance opportunities.
• Own the commission plan and lead the process for setting goals, evaluating and paying against that plan.

What we are looking for in you

• An exceptional academic track record from both high school and university.
• Undergraduate degree in a related field, or a compelling narrative about your alternative path.
• Drive and a track record of going above-and-beyond expectations.
• Experience operating in a senior leadership role, driving effectiveness of direct, channel and alliance partnerships, ideally within a similar technology subscription-based business.
• Track record of providing insight through robust technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations.
• Deep understanding of working in a global, multicultural organisation including managing a team of direct reports remotely in different time zones.
• A thoughtful systematic approach, skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes.
• Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure.
• Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation.
• Communication and negotiation skills to achieve buy-in to priorities from key stakeholders.
• Fluent in business English (written and spoken).
• Willingness to travel internationally up to 4 times a year for company events.

Company Industry

• IT - Software Services

Department / Functional Area

• Accounts
• Taxation
• Audit
• Company Secretary

Keywords

• Global Revenue Operations Manager