Technical Consultant, East Flanders

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Technical Consultant

As our technical consultant, you will play a pivotal role in guiding the implementation and upgrades of our cutting-edge Dedalus Healthcare products (Radiology, Scheduling, Pharmacy, Labo’s,…) in the market. You’ll be responsible for ensuring that customers are supported and guided in technical questions, issues, and implementations.

You'll have a critical consultancy role, where you'll provide expert advice on technical implementation, architecture, and configuration of processes supported by our installed products. With your deep understanding of functional requirements within healthcare organizations, you'll be able to convey your expertise to both customers and colleagues.

The customers we work with are primarily in Belgium/Netherlands region, and as the technical point of contact during projects, you'll be responsible for maintaining excellent communication and providing regular updates. You are a natural communicator with outstanding leadership skills and analytical abilities, making you a valuable asset to our team.

Join us and make a difference in healthcare technology, while enjoying a dynamic work environment, competitive salary, and comprehensive benefits package. Apply now to become our next technical consultant and lead the way in healthcare innovation.

What your days may look like:

1. Guide and coordinate technical tasks in our projects and upgrades from start to finish
2. Create and maintain project documents to ensure accuracy and efficiency
3. Report on task status to the project manager to maintain transparency
4. Analyze and follow up on technical issues to ensure smooth operations
5. Visit customers as a consultant to provide support and advice on environment management
6. Provide technical support internal and external
7. Communicate effectively with customers and management to ensure successful outcomes.

What you bring to the table:

1. Bachelor's/Master's degree in a technical field (preferably computer science) or equivalent competencies (minimum of 3 years experience in (Healthcare) IT environment)
2. Extensive knowledge in IT domains
3. Knowledge of networking and network security
4. Motivated to learn continuously
5. Innovative thinker
6. Team player attitude
7. Languages: Dutch: very good (oral & written)

We offer:

1. Discover an exciting career opportunity at a young and innovative company, where your skills and ideas can thrive!
2. A highly competitive salary package, including a range of attractive fringe benefits such as a company car, fuel card, hospitalization insurance, group insurance, smartphone, laptop, meal vouchers, and bonus scheme.
3. Work on your own terms with flexible schedules and the possibility of working partly from home.
4. Experience a positive and inclusive working environment
5. Choose to work in Antwerp or Ghent, two vibrant and dynamic cities in the heart of Belgium.

About us

The Dedalus Group is the leading healthcare and diagnostic software provider in Europe and one of the largest in the world. With an approach focus on the continuum of care to providing complete and patient-oriented future-proof solutions to the healthcare industry.

Dedicated to addressing challenges of the modern healthcare ecosystem, while enabling digital transformation that is centred around the patient, the Dedalus Group have been highly acquisitive since their inception in 1982. Operating across 5 continents, in 40 countries, with over 3,000 global customers and multi-million Euro R&D programme, Dedalus has become the largest European provider of healthcare information systems.

Today, Dedalus employs more than 6,000 highly skilled qualified people; it has the largest software R&D team in the industry in Europe with more than 2,000 colleagues. Thanks to our portfolio of leading next-generation solutions, Dedalus covers the entire spectrum of healthcare professionals’ needs, and today we support over 6,100 hospitals and 5,300 laboratories worldwide.