Senior Specialist, Logistics, Oceania

On's operations team is expanding and we are looking for a versatile logistics professional to join our growing team. This role will act as a liaison among our regional APAC and local Oceania team, and our external logistic service provider (LSP) in Melbourne, Australia. This role is for someone who is passionate about supply chain and logistics, as well as to continuously deliver best-in-class customer experiences. If you strive for efficiency, whilst continuously seeking new and improved ways to operate, we'd love to hear from you!

This role is based in our office in Melbourne, but also requires you to be present in our warehouse (Derrimut) up to 2 days per week.

Your Mission

- Work together with our Logistic Service Providers (LSP) to ensure smooth daily operations on site in Melbourne, Australia
- Coordinate and collaborate with internal stakeholders at On to ensure on-time delivery and order prioritization for outgoing customer orders and non-merchandise products
- Support the order management, order releasing, volume forecasting to LSP to ensure smooth warehouse operations
- Drive key processes clarification and standardization by training staff members of our LSP on vendor guidelines from key account (including EDI) and ensuring these requirements of key account shipments are followed by our LSP daily
- Monitor warehouse KPIs with LSP, investigate and solve root causes for anomalies, develop and implement corrective actions with LSP on shop-floor as well as from On side.
- Monitor in-transit inbound shipments from our suppliers and collaborate with freight forwarders & couriers, as well as internal teams, to ensure a smooth inbound processes at our LSP (incl. exceptions management)
- Facilitate quarterly cycle counts and internal stock synchronization processes
- Lead quarterly business review meetings with 3PL partner and drive continuous improvement and support in strategic projects
- Provide local insights to our controlling team during the budgeting process and validate actual LSP invoices on a monthly basis
- Implement projects and initiatives that improve logistics operations, in order to pave the way for business growth, such as lead time and cost reductions related to local distribution
- Provide support to other APAC warehouses, e.g. holiday backup

Your Story

- 5+ years of relevant business experience, preferably in an international warehousing/logistics environment, experiences in the sportswear and/or fashion industry is a plus
- Warehouse work experience and profound understanding of warehouse processes involving managing LSPs, ability to drive results with LSP
- Detail oriented, process driven, well-organized, and hands-on personality, with a good understanding of what matters in delivering good customer experience and ease of doing business
- Strong cross-functional communicator, able to synthesize business needs and translate challenges into solutions
- Good understanding in ERP system and WMS (Warehouse Management System)
- Ability to work independently, take initiatives, multi-task and prioritize, to think and react in a high-energy and fast-paced environment
- Demonstrated understanding of vendor shipping and routing guidelines is a plus
- Proficient in Microsoft Excel, experience with Business Intelligence Tools (e.g. Looker) is an advantage

Meet The Team

The regional operations team in APAC is geographically spread across different countries, currently including Switzerland (HQ), China, Japan, New Zealand, and Australia. Additionally to the LSP, your main stakeholders are our local Customer Service teams, which we actually call "Happiness Delivery", as well as our orderbook, commercial, and finance team. You also engage with other logistics specialists across the region and globally to exchange best practices and to support each other if necessary. We are focused and data-driven, but are also action-oriented and able to multitask, we establish and follow processes, but are also continuously challenging the status quo and "industry standard".

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.