Patient Registration Officer (Administrative Officer Level 3) - virtualADULTS Service

Employment Type: Casual
Position Classification: Administrative Officer Level 3
Remuneration: $34.46 - $35.54 per hour + annual leave loading + 11.5% Superannuation
Location: Royal Prince Alfred Virtual Hospital
Requisition ID: REQ559769
In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!
About the Role
rpaVirtual is a personalised service for people in our community - a new way of caring. Staff at the rpaVirtual care centre are available to connect with patients and their carers 24 hours a day, 7 days a week. rpaVirtual uses technology to build on the legacy of our staff providing excellent patient and family centred care in our community.

The Patient Registration Officer will provide a high level of administrative support to the statewide Urgent Care Service (known as virtualADULTS) in rpavirtual. virtualADULTS operates extended hours, seven days a week.

The virtualADULTS service delivers virtual urgent care across metropolitan Sydney, including Sydney, Northern Sydney, South Eastern Sydney, South Western Sydney, Western Sydney and Nepean Blue Mountains Local Health Districts, as well as St Vincent’s Health Network and the regional Illawarra Shoalhaven and Central Coast Local Health Districts.

This position is responsible for all administrative functions related to the day-to-day running of the virtualADULTS service, specifically patient registration, patient information and records management, administrative data entry in the electronic medical record and data reconciliation.

Ideal Candidate

• Has qualifications in Health Administration and/or proven experience in providing high level administrative support with experience in clinical services preferred.
• Has proven attention to detail with a high level of accuracy when working with a range of computer systems and administrative processes.
• Has strong organisational skills with the ability to independently multitask and prioritise work demands to meet deadlines and KPIs in a pressured, busy and demanding environment.
• Has the ability to work weekend and evening shifts as part of a rotating roster and willingness to consider urgent requests for coverage to support service functioning.

Benefits and perks!

• Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus.
• Access to free courses, qualifications and coaching via Sydney Education.
• Access to confidential EAP counselling for staff and their families.
• Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Sydney Local Health District is committed to implementing the Child Safe Standards.

For enquiries, please contact Najma Segaram on 0402 417 048 or via email at Najma.Segaram@health.nsw.gov.au

Applications Close: 20 March 2025