Outbound Sales Representative

So much good. So let’s make it better. You might not have heard of us, but we're sure you know the high-quality architecture and cabinet hardware brands and products we’ve been distributing to the building industry for almost 40 years. With 25 locations across Australia, Lincoln Sentry is a proud part of the DuluxGroup family so we can support you as you grow with us. And while work is important, our top priority is to ensure you stay safe on the job, and get home to the people who matter most. We’re really proud of all we’ve achieved over the years. But we’ve really only scratched the surface. Join us as our Outbound Sales Representative and help us as we take something great and make it better.

Your opportunity

The Outbound Sales Team at Lincoln Sentry is growing and we have an exciting opportunity for an additional sales champion to join our team. We are looking for someone who is highly self-motivated, results-driven, and energized by reaching out and enhancing existing customer relationships. In this role, you will offer exemplary, market-leading service and be passionate about understanding your customers and their challenges, with solutions at hand. As an expert in your customers’ purchasing habits, you will thoughtfully advise them on how Lincoln Sentry can meet their current requirements and also anticipate their future needs. Success in this role will be building solid and profitable relationships with your customer base and becoming their trusted advisor, as you assist them by servicing sales over the phone or help them with purchasing through our online service.

Here’s what you’ll achieve here:

1. Manage your call cycle and conduct outbound calls to existing customers to promote and sell our architecture and cabinet hardware products
2. Meet and exceed sales targets and performance metrics
3. Provide detailed product information and demonstrations to customers
4. Handle customer inquiries and resolve any issues or concerns in a timely manner
5. Maintain accurate records of customer interactions and sales activities in the CRM system
6. Collaborate with the sales team to develop and implement effective sales strategies

What you’ll bring

1. Proven experience in outbound sales and/or account management
2. Excellent communication and interpersonal skills
3. Strong persuasive and negotiation abilities
4. Proficient in using CRM software and other sales tools
5. Resilient with the ability to handle objections

Although not essential, it would be great if you have previous experience working in the architecture or hardware trade industry. But what’s most important is that you’re committed to doing good work, well. You’ll work shoulder-to-shoulder with trustworthy people, so it’s important that you’re willing to work in a team environment. We’re also on a constant journey of growth, so you’ll need to have an open mind and be flexible to change.

Why choose us?

You know when you get to do good, quality work with people you actually like? It feels good, eh? At Lincoln Sentry, you’ll find no-nonsense people who get in and get it done. We roll up our sleeves, share the load, then head home, safe and sound. Tegan loves working for Lincoln Sentry because it means she can achieve a healthy work-life balance as she raises her young family. “I’ve learned how to step back more here. I think it’s important to have a good work-life balance, and Lincoln Sentry is very supportive of that. You shouldn’t have to pull astronomical hours to get your job done. Here, you get all the tools and resources you need to find the balance that’s right for you.”

What you’ll get in return:

1. Industry-leading professional development programs
2. 20 weeks paid parental leave for primary carers
3. Total wellbeing support through our wellbeing app and our LifeWorks Employee Assistance Program
4. Monthly Employee Celebration Program and Quarterly XCEED Program to recognise and reward your hard work
5. Up to $1000 a year back on out-of-pocket medical expenses, through our ‘Gap Plan’
6. ‘Supporting our Communities’ employee action day

Looking for more? If you want to step up, there’s space for you to learn and progress - at Lincoln Sentry, DuluxGroup and beyond. Realising your full potential starts here. Help us take something great and make it better. There’s so much potential here for the taking. We have the plan. Now we just need you. We are proudly part of DuluxGroup, so one of our DuluxGroup team members will contact you throughout the recruitment process on behalf of Lincoln Sentry. DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing duluxcareers@duluxgroup.com.au if you require any adjustments to the recruitment process so we can support you to present your best self.

About the company

Are you innovative? Can you help shape the market? Can you walk in the shoes of our customers & consumers? Can you imagine a better place? #DuluxGroupJobs