Network Technician Trainee - Data Centers , Infrastructure Delivery

Do you want to join a team of best-in-class Network Technicians? You'll have the opportunity to grow your skills and be part of a team developing innovative ways to automate and scale the AWS network.

You'll support several Data Center locations and assist with capacity management, while working with internal customers and external vendors to facilitate smooth project execution.

After the initial 6-month training period you may have the opportunity to be interviewed to join the Amazon family full-time.

This position has a physical component and will require:

1. Ability to move and lift computer equipment;
2. Able to work from a ladder and EWP (elevated working platform);
3. Lift up to 15kg;
4. Regularly lift 7kg;
5. Wear PPE as required;
6. Use hand and power tools;

Key job responsibilities:

1. Providing network scaling support of several data center locations and day-to-day assistance with capacity management.
2. Working closely with both internal customers and external vendors to facilitate smooth project execution as directed by Infrastructure delivery Leadership and Technical Program Managers.
3. Managing work and priorities through ticketing systems and workflows.
4. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
5. Participating in the migration, basic configuration and roll-out of new or upgraded hardware.
6. Installing, labelling, testing and troubleshooting cabling infrastructure.
7. Travelling within the Sydney metro area to Data Center locations (Must possess a valid drivers licence and vehicle to travel between sites).

Minimum qualifications:
- AS/BS in Computer Science/Networking or Certification in a relevant field (CCENT, Network+, CCNA); or an equivalent combination of education and experience.

The following qualifications are preferred but not required:

1. Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level.
2. Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
3. Basic knowledge of troubleshooting networking, routing and interconnectivity issues, including device configuration, low-level application interaction, and cabling infrastructure.
4. Familiarity with major Command Line Protocols (Cisco IOS, JunOS, etc) and a strong understanding of Ethernet and IP networking.
5. Experience dealing with customers during problem resolution and operating efficiently under pressure.
6. Effective prioritization and time management.

Physical Requirements:

1. Ability to move and lift computer equipment.