Network Engineer (Managed Services)

• Opportunity to be part of execution of an evolving Cloud strategy
• Work on emerging technologies in the Networking space
• Flexible work from home options

About us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We are trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About the Role

As a Network Engineer, you will be a critical member of a high-performing Infrastructure Services team responsible for the administration, management, and maintenance of Network Services for our customers. Reporting to the Technical Lead – Network Services, this role is integral to the success of the well-established and growing Cloud & Infrastructure Services practice, ensuring our portfolio of technology services are delivered and maintained to a high standard. While the role will have significant focus on BAU, it will present certain opportunities to work on project tasks.

This is a great opportunity for an experienced Network Engineer to join a highly skilled technical team, providing exposure to a wide range of technologies disciplines. It is a permanent role with flexible work from home options & is to be based from our Macquarie Park office in Sydney.

Main Duties

• Maintenance and management of a wide range of network services including on-prem, datacentre, cloud, LAN, WAN and security
• Develop, support and enhance deployments of network services across various network solutions and offerings
• Develop and maintain secure, reliable and high-performing network infrastructure
• Develop and deliver various components of network infrastructure platforms
• Optimize the architecture of deployed network services
• Create and maintain strong technical documentation for managed systems and services
• Act as the SME for managed service customers, overseeing the updating of network documentation and facilitating project handovers.
• Fulfilment of BAU requests, project delivery tasks and technology initiatives
• Delivery of small-scale projects
• Develop and enhance technology processes to improve efficiencies across the deployment base

About You

The position will require someone with proven technical experience managing, maintaining, enhancing, and further developing the use of Cloud, Datacentre and Campus network environments, utilising best practices to ensure maximum uptime, performance and optimisation across services utilised. The ideal candidate would possess excellent troubleshooting skills with a high level of analytical and problem-solving capabilities. They would also have the willingness to own technical escalations as an expert. Key skills & experience include:

• At least 3+ years in managing, configuring, enhancing, and maintaining datacentre, cloud, LAN, WAN and security network services.
• Knowledge and demonstrated experience in routing and switching skills - Cisco, Aruba, Juniper (at least one)
• Knowledge and demonstrated experience in Firewall products and services - Palo Alto, Fortinet, Cisco (at least one)
• Load Balancing Technology - F5 or NetScaler (desirable)
• Wireless solution including NAC services - Cisco/ISE or Aruba ClearPass (desirable)
• Knowledge across Cloud providers - Microsoft Azure & AWS
• Ability to work in a team environment with a shared workload
• Good communication and documentation skills
• Technical certifications in relevant technology areas (preferred)

In return, we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We’ll invest in your development and long-term future and we can promise you a variety and enough challenge to keep things interesting across the wide variety of customers we support.

If this sounds like you, apply today!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Some benefits include

• Free onsite parking at Canon’s Macquarie Park office
• Bonus Leave including:
  • Birthday leave, to celebrate, relax or do something special
  • Canon Day, an extra day of leave during the Christmas holidays
  • Kyosei Day, or volunteer leave to take a paid day off to do good in your community
• Flexible working arrangements, where possible
• Training and development opportunities to help you bring your goals to life
• Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
• Performance Recognition, in the form of quarterly and annual awards programs for high-performers
• Milestone recognition on your work anniversaries in the form of carbon credits, merchandise, or retirement fund rewards
• Discounted Canon products offered at discounted rates
• Education assistance to support the cost of any external training that gives you new skills for your job

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps.