CTP Claims Specialist

Make a difference as a Specialist, CTP Claims. Join the largest insurance group in Australia and New Zealand.

Your Role

Fantastic opportunity for a Compulsory Third Party Claims Specialist to join the Health and Recovery team in Gadigal Country (Sydney). This role offers hybrid working, with flexibility to work from home up to four days per week after training.

You’ll conduct thorough investigations into suspicious CTP claims to detect and respond to fraudulent activities. This includes analysing documentation to identify patterns and anomalies, collaborating with both internal and external stakeholders to share information and coordinate strategies.

Additionally, you’ll provide insights and recommendations to improve claims practices on identified red flag claims and recommend continuous improvements to deter fraud. The goal is to ensure effective detection and prevention of fraudulent activities within the CTP claims process.

On Offer

Joining IAG you’ll have access to:

1. Boosted superannuation with 13% as standard
2. Up to 50% off personal insurance, including home and motor insurance
3. 5 myLeave days per year on top of annual leave
4. Work from home and many more flexibility options with myFlex
5. Industry-leading 20 weeks paid parental leave available from the day you start
6. Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
7. Inclusive leave such as public holiday swap and gender affirmation leave

About You

We are looking for someone who is agile and enjoys working in a fast-paced environment. You will also demonstrate:

• Tertiary qualification/s in allied health is preferable
• Demonstrated experience in CTP claims
• Experience in investigations and managing fraud risk
• Inquisitive with a high attention to detail
• Knowledge of relevant legislation, regulations, and compliance requirements
• Excellent written, verbal and presentation skills
• Ability to work in a fast-paced environment

About Us

IAG is part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We’re ready for you. Apply today.

Learn more about who IAG is here.