Contract Logistics Distribution Manager

You will be responsible for the overall performance of distribution operations across one or more locations ensuring the achievement of all agreed financial and operational objectives.

Your Role

You will play a key role in our drive towards customer excellence. Your workforce is diverse, including outsourced partners and employees, so much of your day will be focused on problem-solving, thinking outside the box, and being innovative. Start your day by reviewing current performance against your KPIs. Where we have closed recent opportunities, review onboarding and implementation plans with your team, focusing on zero failure to ensure we deliver as promised. Staying one step ahead of any potential issues will be key. You will be steadfast in ensuring your operation is fully compliant with all licenses, QSHE, and dangerous goods requirements, both internal and external. Then review all of the factors that contribute to excellence across our operations, troubleshooting any concerns, and implementing sustainable solutions to ensure we can continue to evolve our customer relationships, forming trust and deeper relationships to enable new opportunities.

Your Responsibilities

• To manage, plan, organize staff and transport sub-contractors (company fleet and drivers where applicable).
• To work closely with warehouse management teams, ensuring efficient operational execution within a collaborative environment.
• To achieve your key performance indicators (KPI) in the areas of cost management, productivity, customer service, profit, safety, and compliance in line with our policy.
• To ensure your team(s) deliver against their customer, site, and people key performance indicators (KPI).
• To lead all activities relating to customer onboarding, retention, and operational excellence, while also supporting business development teams.
• To deliver productivity via engagement activities to create new initiatives, focusing on continuous improvement at all times, ensuring your operations meet or exceed productivity targets.
• To provide information required for tenders/proposals to support closing of new business and retention of existing business.

Your Skills and Experiences

• Experience: Minimum of 10+ years in logistics, distribution, 3PL, and operations, preferably in a managerial or strategic role.
• Leadership Skills: Proven ability to lead, inspire, and develop high-performing teams.
• Customer Focus: Strong commitment to delivering exceptional value and strengthening customer relationships.
• Strategic Thinking: Ability to anticipate future trends and challenges, setting clear directions to achieve ambitious goals.
• Problem-Solving: Skilled in breaking down complex challenges into actionable solutions.
• Financial Acumen: Understanding of financial performance, budgets, and sustainable growth.
• Adaptability: Thrives under pressure and maintains focus during challenges.
• Compliance Knowledge: Familiarity with internal standards, local legislation, and external regulations.
• Continuous Improvement: Experience in implementing processes to foster a culture of continuous improvement.