CASH POSTING LEAD - PATIENT FINANCIAL SERVICES - FT DAYS
Job Location: Maryville, IL
Position Type: Full Time (80 Hours)
Salary Range: $16.25 - $24.00 Hourly
Job Shift: Days
Description
Job Summary: Conducts new staff training, cash balancing, assists with troubleshooting and questions from Cash Posting team. Leads the teams towards departmental goals and objectives. All functions include Anderson Hospital; Community Hospital of Staunton; Maryville Imaging; Goshen Imaging, Anderson Surgery Center, Anderson Medical Group patient payments and Home Health.
Service and Quality Standards:
Service:
- Adheres to customer service standards
- Is competent, caring, and compassionate
- Treats coworkers and customers with dignity and respect
- Demonstrates competent, caring, and compassionate behavior to customers and coworkers
People:
- Assures confidentiality of patient and employee information
- Is positive in interactions with others
- Is courteous and respectful
- Promotes a harassment-free environment
- Inspires the trust of others
- Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.
Quality:
- Is excellent in patient care and service
- Demonstrates multidisciplinary cooperation
- Assists in obtaining excellent satisfaction scores of feedback
- Is safety conscious
- Demonstrates safety consciousness and supports safety initiatives
- Is involved with improvement efforts
- Supports performance improvement
- Seeks ways to improve systems and services
- Shows commitment to improvement efforts
- Meets mandatory educational requirements
- Conducts self with integrity, promotes a culture of compliance, and complies with all laws, rules, regulations, and Anderson Healthcare policies and procedures
Growth:
- Demonstrates commitment to hospital mission and vision
- Is active and involved
- Supports hospital initiatives
- Champions innovation and supports change
- Is a positive role model
- Fosters team cooperation
Finance:
- Is a good steward of hospital resources
- Develops/uses efficient work methods
- Conserves organizational resources
Job Responsibilities:
- Leads the Cash Posting Team.
- Coordinates daily Cash Posting schedules and task assignments.
- Performs new staff training needs.
- Maintains working relationships with other departments to resolve issues.
- Maintains effective working knowledge of Meditech, FINThrive applications, web portals, and bank portals.
- Posts electronic remittance advices through Meditech batch posting process.
- Posts insurance and patient payments with Meditech batch posting process as well as those received through ACH, mail, fax, and bank lockbox.
- Researches other cash posting issues or questions from PFS staff.
- Month-end tasks, including all cash posting functions current and completed at month-end.
- Other duties as assigned.
Qualifications
Education Requirements and Other Requirements:
Education Level: High School diploma or equivalent.
EXCEL and other Office application training.
Experience Requirements:
Minimum 2 years hospital patient accounts experience preferred.
Experience with electronic remits and knowledge of EOB’s preferred.
Experience with Meditech preferred.
Experience with Microsoft Excel and Word applications preferred.