CASH POSTING LEAD - PATIENT FINANCIAL SERVICES - FT DAYS

CASH POSTING LEAD - PATIENT FINANCIAL SERVICES - FT DAYS

Job Location: Maryville, IL

Position Type: Full Time (80 Hours)

Salary Range: $16.25 - $24.00 Hourly

Job Shift: Days

Description

Job Summary: Conducts new staff training, cash balancing, assists with troubleshooting and questions from Cash Posting team. Leads the teams towards departmental goals and objectives. All functions include Anderson Hospital; Community Hospital of Staunton; Maryville Imaging; Goshen Imaging, Anderson Surgery Center, Anderson Medical Group patient payments and Home Health.

Service and Quality Standards:

Service:

• Adheres to customer service standards
• Is competent, caring, and compassionate
• Treats coworkers and customers with dignity and respect
• Demonstrates competent, caring, and compassionate behavior to customers and coworkers

People:

• Assures confidentiality of patient and employee information
• Is positive in interactions with others
• Is courteous and respectful
• Promotes a harassment-free environment
• Inspires the trust of others
• Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.

Quality:

• Is excellent in patient care and service
• Demonstrates multidisciplinary cooperation
• Assists in obtaining excellent satisfaction scores of feedback
• Is safety conscious
• Demonstrates safety consciousness and supports safety initiatives
• Is involved with improvement efforts
• Supports performance improvement
• Seeks ways to improve systems and services
• Shows commitment to improvement efforts
• Meets mandatory educational requirements
• Conducts self with integrity, promotes a culture of compliance, and complies with all laws, rules, regulations, and Anderson Healthcare policies and procedures

Growth:

• Demonstrates commitment to hospital mission and vision
• Is active and involved
• Supports hospital initiatives
• Champions innovation and supports change
• Is a positive role model
• Fosters team cooperation

Finance:

• Is a good steward of hospital resources
• Develops/uses efficient work methods
• Conserves organizational resources

Job Responsibilities:

• Leads the Cash Posting Team.
• Coordinates daily Cash Posting schedules and task assignments.
• Performs new staff training needs.
• Maintains working relationships with other departments to resolve issues.
• Maintains effective working knowledge of Meditech, FINThrive applications, web portals, and bank portals.
• Posts electronic remittance advices through Meditech batch posting process.
• Posts insurance and patient payments with Meditech batch posting process as well as those received through ACH, mail, fax, and bank lockbox.
• Researches other cash posting issues or questions from PFS staff.
• Month-end tasks, including all cash posting functions current and completed at month-end.
• Other duties as assigned.

Qualifications

Education Requirements and Other Requirements:

Education Level: High School diploma or equivalent.

EXCEL and other Office application training.

Experience Requirements:

Minimum 2 years hospital patient accounts experience preferred.

Experience with electronic remits and knowledge of EOB’s preferred.

Experience with Meditech preferred.

Experience with Microsoft Excel and Word applications preferred.