Service Manager - Fire

Precise Fire is part of Precise Air Group known as the fresh thinking alternative in HVAC, Fire, Building Performance Optimisation and building management technology.

Wholly owned and backed by Fujitsu General Limited of Japan, we celebrated our 20-year anniversary in 2022 having grown to over 400 employees across 11 branches throughout Australia with annual revenue in excess of $110m. Our teams of engineers and technicians apply the latest technology to provide design, construction, commissioning, whole of life maintenance and repairs to over 400,000 assets across 10,000 sites in various sectors.

About the role

As a result of our continued growth and dedication to deliver on our customer’s expectations around providing day-to-day support of the service delivery, we have created a fantastic opportunity for a Service Manager - Fire.

This role will include acting as the primary contact to your customer base, providing customer support, technician resource planning, P&L Management, forecasting and an ability to optimise the revenue from the accounts. You will manage a team of Technicians, Scheduler & Administrative staff to assist you in the delivery of fire services to your customer portfolio.

What you will need to be successful in this role

• Fire service industry experience is essential.
• An ability to deliver exceptional customer service.
• Work efficiently in a fast-paced environment.
• Sound financial understanding.
• Understanding of high volume, KPI driven customers.
• Develop long standing relationships with your customers and team members.
• Exceptional technical knowledge.
• An ability to multi-task and think on your feet.
• Be a proactive thinker, and ability to work within a team to achieve results.
• Current Driver License.

You will be rewarded with:

• Competitive salary package.
• Interesting and challenging work with full management support.
• Career progression opportunities within the National group.

This is an excellent opportunity for an experienced Service Manager - Fire to join a well-regarded, enthusiastic and growing organisation.

Should you wish to be considered for this position, please don't delay, apply today. We are looking forward to having you on board.