Senior Security Field Technician (Access Control & CCTV)

Senior Security Field Technician (Access Control & CCTV)

Global Zone is a leading nationwide security provider, specializing in delivering advanced integrated security solutions for enterprise and commercial clients. We pride ourselves on our A1 graded monitoring facilities and dedicated in-house technical support team. Our core offerings include cutting-edge IP camera systems, sophisticated access control systems, and reliable alarm systems. We are currently experiencing significant growth and are seeking a highly skilled and motivated Senior Security Field Technician to join our dynamic team in Victoria.

About the Role:

Building on our recent success, we are excited to offer a full-time position for a Senior Security Field Technician. In this role, you will lead a small team (1-3 technicians) and work independently on complex, large-scale commercial security projects. You will be responsible for the installation, commissioning, and maintenance of integrated security systems, ensuring the highest standards of quality and efficiency.

Key Responsibilities:

• Lead and mentor a small team of security technicians, fostering a collaborative and productive work environment.
• Conduct thorough site walk-throughs with the team to plan, organize, and delegate fieldwork effectively.
• Install, commission, and maintain a range of security systems, including Integriti, Inception, Dahua CCTV/Intercoms, and other integrated solutions.
• Perform rigorous onsite quality control checks to maintain team efficiency and ensure project success.
• Maintain accurate technical commissioning maps and documentation.
• Liaise with the control room for walk tests and other quality control procedures.
• Conduct client handovers of completed projects, ensuring client satisfaction.
• Troubleshoot and resolve technical issues, providing expert support to clients.

Technical Skills and Experience:

• Extensive experience with Integriti, Inception and Dahua CCTV/Intercom systems.
• Strong understanding of Multipath systems.
• Proficiency in router configuration, including port forwarding.
• Solid IT and networking knowledge.
• Proven ability to install and commission complex access control, CCTV, and alarm systems.
• Minimum of 10 years of field experience as a security technician.
• Private Individual Security Registration (Installer & Advisor).
• Open Cable Registration.
• Working at Heights/EWP license (Yellow Card).
• Current WHS White Card.
• Valid VIC Driver's License.
• Ability to work independently, manage time effectively, and meet strict deadlines.
• Excellent verbal and written communication skills.
• Availability to work overtime and travel interstate occasionally.
• Willingness to undertake Protege GX training and certification.

Benefits and Perks:

• Competitive salary range: $90,000 - $120,000 per annum (including paid travel time).
• Flexible Time Off In Lieu (TOIL) for overtime worked.
• Company work van with full service, e-tag, and fuel.
• Laptop and comprehensive tool kit (hand tools, ladders, testers, etc.)
• Dedicated in-house technical field support team.
• Opportunity to work within an industry-leading company.
• Comprehensive induction and ongoing professional development, including Protege GX training and certification.
• Friendly and supportive team environment where your contributions are valued.
• Opportunity to work on large complex projects.
• Career growth within a growing company.

Key Performance Indicators:

• Project profitability.
• Adherence to key project timeline checkpoints.
• Minimization of warranty work post-handover.

Join Our Team:

If you are a highly motivated and experienced security technician looking for a challenging and rewarding opportunity, we encourage you to apply. We are seeking individuals who are passionate about delivering exceptional service and contributing to our continued growth.

To Apply:

Please submit your resume and cover letter outlining your relevant experience and qualifications.