Operations Manager – Commercial HVAC Service & Maintenance Company

Operations Manager – Commercial HVAC Service & Maintenance Company

We specialize in providing high-quality service, maintenance, and repairs for commercial and industrial HVAC systems. With a strong reputation for reliability and customer satisfaction, we are now seeking a dynamic Operations Manager to lead our team and drive operational excellence.

About the Role

As the Operations Manager, you will be responsible for overseeing the day-to-day operations of our service and maintenance division. You will manage and train office staff, coordinate operations, ensure compliance with industry regulations, and drive efficiency to support business growth.

Key Responsibilities

1. Oversee service and maintenance operations, ensuring timely and high-quality service delivery.
2. Manage and support a team of administrative professionals, providing leadership and performance oversight.
3. Develop and implement operational strategies to improve efficiency and customer satisfaction.
4. Ensure compliance with safety regulations and industry standards.
5. Maintain strong client relationships and handle escalated service issues.
6. Work closely with senior management to drive business growth and profitability.
7. Manage stock levels, equipment maintenance, and procurement processes.

About You

1. Proven experience in an Operations Manager or similar role within the HVAC or related service industry.
2. Strong leadership skills with the ability to manage and motivate teams.
3. Excellent problem-solving and decision-making abilities.
4. In-depth understanding of HVAC service and maintenance operations.
5. Knowledge of industry regulations, OH&S compliance, and risk management.
6. Exceptional organizational and time management skills.
7. Excellent communication skills to foster strong relationships with clients and internal teams.

What We Offer

1. Competitive salary package.
2. A supportive and collaborative team environment.
3. Career growth opportunities within a well-established business.

If you are a results-driven operations leader with HVAC industry experience and a passion for excellence, we want to hear from you!