You are the direct contact person to support our customers by phone or remotely.
You are responsible for setting up our software (remote).
You organize, take responsibility for, and conduct customer training.
You create documentation and monitor it.
You visit our customers and are available to them as a direct contact.
Your Qualifications
You have successfully completed a commercial apprenticeship or an apprenticeship in the IT sector.
You are technically minded and confident in using the Windows operating system and Office programs and have a basic understanding of business processes.
You have initial experience in dealing with inventory management and cash register systems.
Experience in dealing with databases is desirable.
Ability to work in a team, sense of responsibility, analytical and goal-oriented working methods round off your profile.
What We Offer You
Flat hierarchies and independent work as well as great creative freedom.
Future-proof employment in an innovative and international environment.
Collegial working atmosphere combined with a value-based corporate culture.
Regular team events and a wide range of social benefits make our family-like working atmosphere unique.
Please note: this job description is translated from German.